Operations Scheduler

Allied, is a leading global provider of removals and relocation solutions, with services in more than 40 countries and approximately 5000 employees. The Company has an extensive network of agents and other service providers and conducts more than 365,000 relocations/removals per year.
We are seeking an Operations Scheduler to join our team based in Richlands, Brisbane on a 12 month contract.
Note due to the nature of the role there is no work from home flexibility.
What’s Involved?
Reporting to the Operations Manager, you will be responsible for liaising with customers and employees to ensure the smooth and efficient running of the Operations Department along with administering the clerical functions and allocation of labour. Further to this, you will undertake the following daily tasks:

- Schedule branch removal activities, ensuring that all parties are fully communicated to
- Brief drivers & crews on removal requirements and direct all related activities
- Ensure all run sheets are completed and distributed
- Control all documentation through the Operations department
- Liaise with clients and debrief crews to ensure all activities are satisfactorily completed
- Ensure maximum client satisfaction and day to day problem solving
- Preparing relevant Operations and Customer Service reports
- Reconciling manifests in/out of Brisbane
- Directing and overseeing relevant Depot functions in conjunction with other Operational staff

Who Are We Looking For?
This position is well suited to a highly organised individual, who enjoys working with a variety of staff and customers and seeks to exceed customer expectations. The successful applicant will be motivated to achieve maximum efficiency for the Operations team and demonstrated strategic & problem solving ability to adjust planned schedules when potential changes occur. The successful applicant will preferably have the following skills and attributes:

- Removals experience highly desirable (not essential)
- Demonstrated leadership and delegation skills
- Ability to work as part of a team and autonomously
- Excellent customer service skills
- Enjoys working in a challenging, fast paced environment
- Good verbal & written communication skills

If this sounds like the role for you, please submit your resume and CV via the APPLY NOW function.

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.