Administration Assistant

**Administration**

**Brisbane**

**Full Time**

**Icon Cancer Centre Australia**

**Administration Assistant (Health Information Services) - Icon Group**

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Join our Health Information Management team in an Administration role that supports our Medical Typing, Records Management & Clinical Information Release functions.
- Provide **back of house medical administration** services for our group of almost 40 cancer care and treatment centres across Australia
- **Permanent, Full-Time **(Monday-Friday; 8-4pm) role located in our modern offices in the vibrant **South Brisbane** Precinct
- Access to **company-wide benefits**, 17.5% Annual Leave loading, Opportunities for career progression across our large organisation

**About Us**

**Icon Group** is Australia’s largest dedicated cancer care provider with a growing reach into Asia and New Zealand. Our Australian cancer services division is made up of 6 day oncology hospitals, 24 radiation oncology centres and 8 comprehensive centres, integrating medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy, offering a uniquely comprehensive suite of services for cancer patients.

We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible

**The opportunity**

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We have a new opportunity for a
**permanent full-time Administration Assistant** to join our Health Information Services team in an
- all-round support role_, providing administrative support to our Medical Typists/Transcriptionists, Release of Information Officer, and Medical Records Officers.

**Key Responsibilities**:

- Provision of administrative support to the Medical Typing Service
- Liaison with Icon staff and external healthcare providers regarding clinical letter release to ensure that letters are sent to the correct healthcare provider and location
- Use of multiple different medical/clinical based computer systems and office equipment
- Collation of clinical information via extraction from EMR and/or hard copy medical record
- Release of collated information to the requesting party ensuring that patient confidentiality is maintained, and the Privacy Act is adhered to at all times
- Provide other assistance to the ROI Officer as required
- Request medical records from Icon sites and ensure their safe and timely return
- Liaison with Grace Records Management to ensure the timely request/return of medical records from/to the offsite location
- Securely store recalled records, ensuring they are always safe from unauthorised access
- Scan and import clinical documentation into the electronic medical record
- Assist with culling of medical records from offsite storage
- Assist in ordering of medical record supplies for all Icon sites
- Participate in training in different health information management roles in order to provide support as required
- Provide support / annual leave relief for head office medical record clerks

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**About you**
- Strong computer skills and troubleshooting abilities. Previous experience with medical practice software desired but not required.
- Previous clerical/administrative experience, preferably in a health care setting
- Attention to detail and analytical thinking
- Demonstrated ability to work effectively as a member of a small team
- Able to plan, coordinate and organise workloads effectively to achieve quality outcomes in a timely manner
- Customer service skills
- Ability to work well under pressure

**At Icon, You Can**

Experience firsthand our unwavering commitment to our employees, as we surpassed the challenges of the pandemic while fostering a culture of resilience, adaptability, and unwavering support. Join an organisation that not only survived but thrived, as we continue to expand our services, embrace innovation and keep our talented workforce intact throughout these unprecedented times.

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**A few of our benefits**
- **Access to novated lease options via our partner RemServ**: e.g., Pay for personal car, rego, insurance, fuel & servicing with before tax earnings, potentially saving thousands
- **Leave Loading**: Receive 17.5% extra pay when you take Annual Leave
- **Employee Assistance Program**: Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
- **Development Pathways**: We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we’ll help you grow with us.
- **Online Courses**: Free access to an abundance of online courses in both clinical and non-clinical categories
- **Access to paid parental leave** and the ability to purchase annual leave