Medical Receptionist

1 week ago

Kogarah, Australia Healthwise Australia Full time

**Position**: Junior Medical Receptionist
**Location**: Blue Shield Family General Practice
**Employment Type**: Part-Time/Casual

Do you thrive in a fast-paced environment, enjoy interacting with people, and want to contribute to a team that makes a difference? Blue Shield Family General Practice is seeking a **Junior Medical Receptionist** to join our professional and caring team.

**What You’ll Be Doing**

As the first point of contact for our patients, you’ll play a key role in ensuring our practice runs smoothly and efficiently. Your responsibilities will include:

- Greeting and welcoming patients, creating a positive and friendly atmosphere.
- Scheduling appointments and managing the reception diary to maximize efficiency.
- Processing patient registrations and maintaining accurate medical records.
- Answering telephone inquiries, transferring calls, and taking messages professionally.
- Preparing and organizing consulting rooms for medical practitioners.
- Assisting with billing, Medicare claims, and financial administration tasks.
- Providing general administrative support to the practice.

**What We’re Looking For**
- **Proactive and confident**: A problem-solver who thrives in a busy environment and anticipates the needs of patients and the practice.
- **Organized and efficient**: Skilled in multitasking and prioritizing tasks effectively.
- **An excellent communicator**: Friendly, empathetic, and professional, both in person and over the phone.
- **Detail-oriented**: Accurate in maintaining patient records and following procedures.
- **Resilient under pressure**: Composed in handling complex situations with a positive attitude.

**Selection Criteria**
- Previous experience as a medical receptionist or in a similar customer service role.
- Strong communication and interpersonal skills with a warm, patient-focused approach.
- Excellent organizational and multitasking abilities.
- A commitment to accuracy and maintaining confidentiality.

**Desirable Criteria**
- Current CPR certification.
- Previous customer service experience, even outside healthcare, is a bonus.
- Police Check, Working With Children Check.

**What We Offer**
- A supportive and welcoming team environment.
- Opportunities for training and professional development.
- Competitive salary and benefits package.
- A chance to make a real difference in patients’ lives.

**How to Apply**

**Join us at Blue Shield Family General Practice and be a vital part of our patient care team.**

**About us**

Blue Shield Family General Practice is a respected healthcare provider in the Kogarah community, offering comprehensive primary care services to patients of all ages. We are dedicated to delivering the highest quality of care and ensuring a positive experience for our patients. Our team is committed to creating a supportive and collaborative work environment, where employees can thrive and grow.

**Job Types**: Part-time, Casual

Schedule: Day shift

Ability to commute/relocate: Kogarah, NSW 2217: Reliably commute or planning to relocate before starting work (required)

Work Authorisation: Australia (preferred)

Work Location: In person

**Job Types**: Part-time, Casual

Supplementary Pay:

- Christmas bonus
- Performance bonus

Ability to commute/relocate:

- Kogarah, NSW 2217: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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