Office Support Lead

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation. **About The Role** Reporting to the National Facilities Manager, the Office Support Lead will support and lead a team of Branch Lead Coordinators to continually exceed our internal and external customers expectations and always strive for service excellence. **Key Responsibilities**: - Lead, support, and mentor Branch Coordinators to achieve team goals aligned with the business - Conduct regular one-on-ones and manage probation reviews and PDPs - Monitor team performance metrics (e.g., surveys) - Maintain a positive and inclusive branch culture - Oversee branch compliance using Mango software and ensure site requirements - Ensure timely and effective new starter inductions and systems training - Manage event logistics including trade shows, branch events, training, and catering - Maintain office and meeting room presentation standards - Handle general admin tasks as required - Perform additional projects as delegated by the National Facilities Manager or COS team **About You** The ideal applicant will possess the following attributes: - A valid full drivers licence essential - Ability to work within a team environment - Excellent verbal and written communication - Previous experience or exposure using Microsoft Office Suite (PowerPoint, Word and Excel). - Highly organised and able to provide the dedication to meet tight deadlines at times - A keen eye for detail - Ability to work well autonomously and resourcefully - Ability to think outside the box and a sense of ownership - A pro-active "can-do" attitude with confidence to take on a variety of tasks **Benefits of working with COS** - Annual employee incentive schemes - Generous Reward and Recognition programs - Commitment to professional development with ongoing training and career development opportunities - Access to free Mental Health programs - Convenient location with free onsite parking - Modern onsite gym - Employee discounts on full product range - Opportunity to participate in community welfare and charity initiatives - Novated Lease / Salary Sacrifice for electric vehicles available **More about COS** When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive. Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year. Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard **How to Apply** **COS can offer you not just a job but a career.** **If you are interested, we'd love to hear from you