Complex Care Coordinator

**Are you a passionate individual focused on improving the care journey for medically complex children across HNELHD? Join our supportive team on a part-time basis.**

**Remuneration**: $53.53 - $63.16 per hour + 11.5% Superannuation + Salary Packaging
**Employment Type**: Temporary Part-time up to November 2025
**Position Classification**: Health Manager Level 2
**Hours Per Week**: 24 - Wednesday, Thursday & Friday
**Location**:John Hunter Children's Hospital - New Lambton Heights (site-based)
**Requisition ID**: REQ528019
**Applications Close: Wednesday 20th November 2024**

**About the Team**:
Join a dynamic and supportive team environment that values collaboration, learning, and compassion. You’ll work closely with a network of experienced professionals across the district, building relationships and sharing expertise to support your role and professional growth. This team is dedicated to making a real difference for children with complex health needs, and you’ll be part of a culture that celebrates every success in improving patient care.

**About the Manager**:
You’ll be directly supported by the Ambulatory Care Service Manager within the John Hunter Children’s Hospital (JHCH), a leader committed to fostering a collaborative and inclusive work environment. The manager provides hands-on support and guidance, ensuring you have everything you need to succeed in your role.

We are looking for a passionate Complex Care Coordinator from an Allied Health or Nursing background with strong paediatric experience. If you’re compassionate, driven to make a difference, and have excellent interpersonal skills, we’d love to have you on our team.

Ideally, you:

- Have a deep understanding of paediatric services across the Hunter New England Local Health District (HNELHD)
- Are skilled at building relationships quickly
- You excel in connecting families with the right clinicians, advocating for your patients, and coordinating care for children with complex and chronic health conditions.

**Key Responsibilities**:
In this role, you will coordinate and navigate care for children and young people with chronic health needs across HNELHD, ensuring that consistent and effective care coordination practices are in place district wide. You’ll be part of a broader model aimed at improving the care journey for medically complex children, helping families access the support and resources they need.

This position offers a meaningful opportunity to work closely with Hospitals across the district and patients' local services to streamline care coordination and improve outcomes for families in need. Based in Newcastle, you’ll play a key role in the Hunter New England Local Health District’s efforts to enhance the healthcare journey for children with chronic and complex medical conditions.

**Why HNEkidshealth?**:
At HNEkidshealth, we’re looking for a clinician who is as compassionate as they are dedicated to improving patient care. You’ll bring exceptional advocacy, negotiation, and coordination skills, and in return, you’ll receive continuous support, training, and development through performance reviews and educational opportunities.

At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

- Sustainable Healthcare: Together towards zero
- 4 weeks annual leave (pro-rata for part time employees)
- Salary packaging options
- Fitness Passport
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Additional Information**:
1) Click here for the Position Description
3) An eligibility list will be created for future temporary part time vacancies
4) We are unable to accommodate visa sponsorship for applicants requiring a visa for this position
- This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive _PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases_ for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy._