
Mobile Phone Technician
11 hours ago
We're seeking a versatile Mobile Technician to join our team at The Mobile Guru Pty. This all-rounder position combines technical expertise with customer service excellence, supporting our mobile device operations from order fulfillment to customer support.
Key Responsibilities
**Order Fulfillment & Operations**
- Process and fulfill online orders efficiently and accurately
- Pack products with attention to detail and quality standards
- Maintain clean and organized work environment
- Ensure inventory accuracy and proper handling of mobile devices
**Technical Support**
- Perform device resets and basic troubleshooting procedures
- Utilize online tutorials, documentation, and AI tools (LLMs) to resolve technical issues
- Stay current with mobile device technologies and repair techniques
- Document solutions and maintain knowledge base for common issues
**Customer Service**
- Provide exceptional customer service through various channels
- Answer customer inquiries about products, services, and technical issues
- Resolve customer concerns promptly and professionally
- Communicate technical information in clear, understandable terms
**Required Qualifications**
- Strong problem-solving skills and ability to learn independently
- Comfortable using online resources, tutorials, and AI tools for troubleshooting
- Excellent communication skills, both written and verbal
- Customer service experience preferred
- Basic understanding of mobile devices and technology
- Attention to detail and the ability to work accurately under pressure
- Ability to multitask and adapt to changing priorities
**Desired Skills**
- Experience with mobile device repair or technical support
- **Ability to swap or replace mobile device components (screens, batteries, charging ports, etc.)**:
- **Hands-on experience with mobile device disassembly and reassembly**:
- **Familiarity with repair tools and techniques for smartphones and tablets**:
- Familiarity with e-commerce order processing systems
- Previous warehouse or fulfillment experience
- Self-motivated with strong initiative to research and solve problems
**What We Offer**
- Competitive salary
- Opportunity to develop technical skills in a growing industry
- Supportive team environment
- Professional development opportunities
Pay: $25.00 - $30.00 per hour
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (required)
Work Location: In person
-
Mobile Phone Technician
4 days ago
South Melbourne, Victoria, Australia The Mobile Guru Full time $40,000 - $60,000 per yearWe're seeking a versatile Mobile Technician to join our team at The Mobile Guru Pty. This all-rounder position combines technical expertise with customer service excellence, supporting our mobile device operations from order fulfillment to customer support.Key ResponsibilitiesOrder Fulfillment & OperationsProcess and fulfill online orders efficiently and...
-
Mobile Phone Technician
2 weeks ago
South Melbourne, Australia The Mobile Guru Full timeWe're seeking a versatile Mobile Technician to join our team at The Mobile Guru Pty. This all-rounder position combines technical expertise with customer service excellence, supporting our mobile device operations from order fulfillment to customer support. Key Responsibilities **Order Fulfillment & Operations** - Process and fulfill online orders...
-
Mobile phone technician and sales executive
3 weeks ago
Melbourne, Victoria, Australia MyFone Repairs Full timeMobile Phone Technician and Sales ExecutiveCompany DescriptionAt MyFone Repairs, we are your go-to destination for all your mobile device needs. With over 42 stores across Victoria and Queensland, we have established a strong presence in Australia, providing top-quality phone repairs, accessories, and more. Our team of skilled technicians is equipped with...
-
Mobile phone technician and sales executive
3 weeks ago
Melbourne, Victoria, Australia MyFone Repairs Full timeMobile Phone Technician and Sales ExecutiveCompany DescriptionAt MyFone Repairs, we are your go-to destination for all your mobile device needs. With over 42 stores across Victoria and Queensland, we have established a strong presence in Australia, providing top-quality phone repairs, accessories, and more. Our team of skilled technicians is equipped with...
-
Mobile Tyre Technician
4 days ago
Melbourne, Victoria, Australia Mobile Tyre Shop Full time $60,000 - $80,000 per yearJoin Our Team of Mobile Tyre TechniciansAre you ready to step into a role that puts you in the driver's seat?With Mobile Tyre Shop, you get everything you need to confidently deal with a customer face-to-face.Mobile Tyre Shop's need for motivated Tyre Technicians (who want to escape the confines of a traditional Tyre store) is driven by the growing demand...
-
Customer Service, Sales
7 days ago
Melbourne, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...
-
Customer Service, Sales
7 days ago
Melbourne, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...
-
Customer Service, Sales
7 days ago
Melbourne, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...
-
Customer Service, Sales
6 days ago
Melbourne, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...
-
Customer Service, Sales
4 days ago
Melbourne, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...