Associate Director, Digital Delivery Capability

**Classification**:ANU Senior Manager 3
**Salary package**:Competitive salary package offered, plus 17% superannuation
**Term**: Full-time, Continuing
**Location**: Acton, Canberra (opportunity for flexible working arrangements)
**Closing Date**: 11 September 2025
- Make a difference to the national mission of our world-leading University, its students and staff.
- Enjoy workplace flexibility and be part of a supportive team.

**About Canberra**

Nestled amidst the breathtaking landscapes of Australia, Canberra emerges as an unparalleled haven of unexplored possibilities. Offering accessible outdoor spaces, and the convenience of **city living** without spending hours in traffic, you will be able to immerse yourself in the vibrant arts and culture scene, visit the lively cafés and services, and build the future you dream of. The essence of Canberra lies in its ability to offer exceptional **work life balance**.

**About the Role**
As a key leader within Information Technology Services (ITS) at the Australian National University, the Associate Director, Digital Capability plays a pivotal role in shaping the University’s digital future. This position leads a diverse portfolio of capabilities, spanning analysis, change, communications, DevOps, systems administration, and strategic support functions to enable the successful delivery of the University’s Digital Plan. Working in close partnership with senior leaders and stakeholders across ANU, the Associate Director drives cultural and operational transformation, fosters innovation, and ensures ITS has the talent, practices, and governance needed to deliver seamless, secure, and impactful digital experiences for students and staff.

Key Duties:

- **Lead**and manage a portfolio of teams delivering core functional capabilities that support ITS in achieving strategic and operational goals, with a strong focus on workforce planning, talent acquisition, development, and retention.
- **Establish** and oversee Chapters to ensure ITS has access to contemporary skills and thought leadership, working closely with Chapter Leads to foster a high-performance culture and develop consistent practices, frameworks, and artefacts.
- **Develop** and mature portfolio-level processes for digital activities across the University, including prioritisation frameworks and governance structures that enable effective decision-making and value delivery.
- **Champion** a culture of innovation and continuous improvement, creating opportunities for staff learning and development, and embedding agile, growth-oriented mindsets across teams.
- **Provide** strategic leadership in commercial and financial management, including procurement, contracting, vendor relationships, and budget oversight, ensuring alignment with University policies and procedures.

**About You**
- You will be a strategic and values-driven leader who brings:

- Extensive leadership experience in complex, culturally diverse environments, with a strong track record in team building, coaching, and fostering high-performing, psychologically safe teams.
- Proven expertise in managing significant human, financial, and material resources, supported by relevant postgraduate qualifications or equivalent experience.
- Strong project and operational management capabilities, with a deep understanding of IT systems and service delivery in large, complex organisations.
- Excellent people management and communication skills, with the ability to lead through change, resolve complex issues, and inspire confidence during periods of transformation.
- A collaborative and analytical mindset, with demonstrated success in stakeholder engagement, negotiation, and building trusted networks across and beyond the organisation.
- Desirable: Experience working with Agile cross-functional teams and supporting organisational agile maturity will be highly regarded._

**About Us**

ANU is home to some of the most remarkable people from across the world: visionaries, influential leaders, researchers and advocates creating impact and change nationally, regionally and globally. ANU attracts exceptional staff and students and, through education and enrichment programs, helps them to achieve ambitious goals, and pursue brilliant careers. Ranked in the top 30 universities globally, the first Australian university to be recognised in this elite tier, ANU continues to be an academic resource for the whole of Australia.

**About ITS**: Information Technology Services (ITS) delivers digital solutions that enable the Australian National University to achieve its strategic goals: a student experience equal to the world’s best, and research that transforms society and creates national capability. ITS is responsible for the University’s digital ecosystem and is leading the delivery of the Digital Master Plan, a 10-year strategic roadmap for the transformation of the University’s digital capability.

**Digital Transformation**: Informed by extensive consultation with ANU