Client Relations/reception

2 weeks ago


Kurralta Park, Australia Adelaide Animal Emergency Referral Centre Full time

Company Description

The Adelaide Animal Emergency & Referral Centre is a 24hr multi-disciplinary centre offering emergency, specialist, and referral veterinary services. We provide best treatment and care for pets in emergency medicine, internal medicine, oncology, cardiology, surgery, diagnostic imaging, and specialist oral maxillofacial /dentistry. Our environment is fast paced, working closely together in an efficient team.

**Job Description**:
We are currently seeking experienced veterinary client relations staff to join our team on a permanent part time basis. You are at the front line of our business skilled in exceptional customer service, providing best client patient experience. This a fast-paced veterinary referral and emergency service working in a team-based workplace.

**Qualifications**:

- Provide the best client/patient experience
- Enjoy a fast-paced workplace and the ability to problem-solve
- Work closely within your team and alongside other departments - surgery medicine, dental and emergency
- Effective communication skills both verbal and written
- Experience with veterinary software an advantage
- Process consent, insurance, and new client forms
- Payroll knowledge and advantage
- Ability to maintain daily administration with an elevated level of accuracy and attention to detail
- Knowledge of external medical referrals an advantage
- Develop working relationships with external veterinary practices
- Ability to prioritise tasks such as managing incoming calls and scheduling appointments
- Work collaboratively with colleagues to provide the best possible outcome for clients and patients
- Actively participate in quality improvements, initiatives, risk management & OHS activities
- Attention to detail with excellent time Management skills and ability to multi-task
- Ability to work effectively in a high stress environment as part of a multidisciplinary team
- Ability to work flexible hours between 7am -10pm including weekend work

Additional Information
**What are we offering?**
- An opportunity for you to extend your skill base working in a high-end veterinary referral and emergency environment
- Join an experienced team of client relations staff in a friendly fun environment
- Work in an organisation that encourages collaboration with a large network of specialist veterinary hospitals
- We support internal and external continuing education for lifelong learning
- A collaborative team that values input and ideas
- We care about mental health and work life balance
- Access to an employee assistance program
- Discount policy for your pets
- On-site parking


  • Medical Reception

    11 hours ago


    Hampton Park, Victoria, Australia Southern Cross Medical Centre Full time

    This is a full-time, joint position working across a busy General Practice clinic and on-site specialist rooms. The role combines front-line medical reception with advanced administrative and billing responsibilities. The successful candidate will be highly organised, confident, and experienced in Medicare billing, debtors management, and liaising with third...


  • Deer Park, Australia NeuroRehab Allied Health Network Full time

    **Posted**: 23/01/2025 **Closing Date**: 22/02/2025 **Salary**: $70,000.00 - $80,000.00 **Job Type**: Permanent - Full Time **Location**: Deer Park **Job Category**: Reception and Admin **NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.** Our core...


  • East Victoria Park, Western Australia Dental Gigi Full time

    Dental Gigi is seeking an experienced hardworking team member that can multi task and has excellent customer service skills.You will be the friendly bubbly welcoming face of the clinic as a reception & will also back up at times as a dental assistant.The ideal candidate will have experience in both aspects - or if not at least a strong resume for one of the...


  • Osborne Park, Australia Skills Institute Australia Full time

    Skills Institute Australia is an expanding RTO, which provides high quality training and services to students in business, hospitality, English, automotive and construction courses. **The Role** The position is located in Osborne Park ,Perth and starts immediately. It is within a busy administration team arranging enrolment and support services for RTO...


  • Flinders Park, South Australia -b7cc-4dec-a186-bb94647e60b6 Full time

    About the role Reporting to the Office Manager, this full-time Reception/Office Assistant role at Format Homes' head office in Flinders Park, SA is an excellent opportunity to join a dynamic and growing construction company. As the first point of contact for the business, you'll play a critical part in creating a positive and professional impression for our...


  • Kurralta Park, Australia Adelaide Veterinary Specialist Referral Centre Full time

    **Job Description**: **Specialist & Emergency Centre Manager** **AVSARC/AEC - AAERC SA** **This position oversees two busy S&E sites working closely alongside a talented management team you will lead with a style promoting inclusiveness, passion and a focus on client, patient care. **Additionally, this role requires you to ensure a positive experience to...


  • Albion Park, Australia Warrigal Full time

    Strategic Innovation and Development | Administration **Customer Relations Officer** Most of us want to know we’re doing work that matters. But a lot of us struggle to build careers that allow for it, so we end up working long hours in demanding roles. At Warrigal, you’ll get to swap the hustle for a career with purpose. One that makes a positive...

  • Client Care Officer

    1 week ago


    Mount Warren Park, Queensland, Australia Harrison Child & Family Chiropractic Full time

    Casual position – flexible shifts between 7am–7pm, weekdays onlyAre you someone who enjoys making people feel welcome from the moment they walk through the door?Looking for a flexible role where you can put your organisational and people skills to good use, while being part of a fun, supportive team?At Harrison Child & Family Clinic, we're on the lookout...


  • Albion Park, Australia Warrigal Full time

    Strategic Innovation and Development | Administration **About the role**: The Customer Relations Officer will play a vital role in supporting our Customer Relations Team through a variety of administrative tasks. Your responsibilities will include assisting with contract preparation, managing customer inquiries, and providing occasional support at the...


  • Erskine Park, Australia IN2 Staffing Solutions Full time

    The role will be to Manage all client related enquiries - order tracking, order allocation management, WMS data input, client portal training - to support the 3PL operations and generate all reporting requirements to both client and internal senior management. Liaise with sales team to ensure consistent SLA and operational commitments are delivered to the...