Digital Support Officer
2 weeks ago
The People, Capability and Culture Branch is looking for a motivated, enthusiastic and collaborative person to join our team and:
- contribute to planning and assist with developing e-Learning modules.
- under supervision, administer the LMS including providing user advice and support.
- use MS Excel and the Learning Management System (LMS) to provide data reporting and analysis.
- engage and collaborate with diverse stakeholders to research and finalise LMS, intranet, eLearn and reporting content.
The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.
How to Apply: Please provide a two page pitch (no more than 800 words) highlighting your suitability for the role in consideration of the position requirements below.
Your suitability for this position will be assessed in three key areas:
**Professional/ Technical Skills**
- Ability to support the production of e-learning using authoring software such as Articulate 360 or Adobe Captivate.
- Ability to utilise MS Excel and the Learning Management System (LMS) to provide data reporting and analysis.
- Demonstrated ability to use MS Teams and MS Office and the ability to assist with the administration of a LMS including providing user advice and support.
**Knowledge**
- While not essential, experience using the following programs will be highly regarded:
- Adobe Suite, Vyond, Doodly or other design and animation programs, and
- 3D Virtual Reality Capture and the use of 3D VR authoring software, such as CenarioVR or Unreal Engine.
**Behavioural Capabilities**
- Ability to collaborate with diverse stakeholders to research and finalise content, contribute to planning and assist with developing e-Learning modules.
- Demonstrated organisational skills working both independently and as part of a team to meet timelines.
- Demonstrated achievement in modelling ethical behaviour and driving team commitment which is aligned with the ACTPS Values and Signature Behaviours and Government priorities achieving consistently high standards.
**Note**:
This is a temporary position available for six months with the possibility of extension up to 12 months and or/permanency.
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