Production Support Assistant
4 days ago
**Your future in food starts here | Production Support Assistant**
**THE OPPORTUNITY**
**Location: Kilcoy**
Key responsibilities include, but not limited to:
- Being the first point of contact for all IT support on site.
- Responsible for IT maintenance and efficient operation across all IT functions.
- Troubleshoot technical issues to resolution and/or escalate as required.
- Assist with onboarding new staff from a technical perspective.
- Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
- Maintaining system and data security.
- Supporting end users with issues around Passwords and IT Systems.
- Reviewing printers, security cameras and other IT Systems.
- Building relationships with people in the business.
**ABOUT YOU**
- Ideally 1 - 3 years experiences working in a technical support role
- Unlimited working rights within Australia
- Ability to work alongside a diverse workforce
- Driver’s licence and reliable vehicle
- Own transport or reliable means of getting to work
- Vaccinated (or willing to be) against Q Fever
**BENEFITS**
- Access to discounted premium meat
- An organisation where cultural diversity is celebrated
- Access to discounted health insurance
**HOW TO APPLY**
**_ For the health and safety of staff and visitors, Kilcoy Global Foods has implemented a mandatory COVID-19 Vaccination Policy. New staff will be required to comply with the Policy which includes being vaccinated against COVID-19 and providing digital evidence of your vaccination status._
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