Retail Sales Assistant/2ic/store Manager Chatswood

2 days ago

Chatswood, Australia W Cosmetics Full time

**Be a part of our amazing beauty wonderland team**

Opportunities at our New Chatswood store

We are looking for passionate individuals to make magic happen at our New Chatswood store Positions include Retail Sales Assistants, one 2IC, and a Store Manager. You will be an essential part of our team providing exceptional customer service and helping shape the growth of W Cosmetics.

**Why Us**

1. Generous staff discount in ALL W Cosmetic stores & online

2. Fun & supportive work environment

3. Flexible working arrangements

**Retail sales assistant’s key responsibilities**
- Deliver excellent customer service, making every customer feel welcome and valued.
- Maintain strong knowledge of our products and promotions to provide expert advice and guidance to customers.
- Proactively engage with customers to build relationships, drive sales, and achieve individual sales targets.
- Assist with visual merchandising and stock management to ensure a clean, organized and well-stocked store.
- [2IC] Lead the team to achieve sales targets by providing the highest level of customer care.
- [2IC] Assist the store manager to recruit and train new staff.
- Excellent communication, interpersonal skills and leadership skills for 2IC
- Ability to work in a fast-paced environment and multitask effectively
- Strong attention to detail and organizational skills
- Availability to work flexible hours including weekends and holidays.
- Prior experience in a retail environment or as a Makeup Artist is preferred but not essential.
- Bilingual is preferred for this position.

**Store Manager’s Key Responsibilities**
- Lead and motivate your team to exceed sales targets and deliver exceptional customer service.
- Manage inventory, stock replenishment, and visual merchandising to maintain the image of our brand.
- Prepare reports to analyse and improve store performance
- Develop strong product knowledge and provide expert advice to customers.
- Recruit, train, develop and manage team members to ensure they are performing to their best potential.
- Ensure compliance with all company policies and procedures.
- Minimum 1 year experience in retail management role
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Passion for the beauty industry and product knowledge
- Bilingual is also preferred for this position

If you are passionate about the beauty industry and thrive in a fast-paced environment, we want you to be a part of our team

**Job Types**: Full-time, Part-time

**Salary**: From $21.56 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Public holidays
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- another language other than English (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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