Agribusiness Support Officer

Opportunity to be a part of an exciting Operations team
12-month Full time position
Based in Bendigo

About us

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart

Our time is now. We are challenging the status quo and we're excited about our future

About the role

This is an opportunity to join Rural Bank, the agri specialist arm of the Bendigo and Adelaide Bank group. Setting the standard for banking and giving financial power back to our communities, Bendigo and Adelaide Bank was recently ranked in the top three most trusted brands in Australia. So, come and work for a Bank you can be proud of.

The Agribusiness Support Officer is in the Operations division which records and actions transactions, prepares customer loan and securities documentation and attends to settlements in an efficient and effective manner. The role of the Documents area is to provide high quality customer service through telephone support services and ongoing account management, preparation of customer loan and security documentation, assist with administrative tasks and reporting functions.

The purpose of the Agribusiness Support Officer (ASO) - Documents role is to assist with the following activities:
High quality customer service through telephone support services and ongoing account management across Australia
Preparation of customer loan and security documentation
Document management and archiving
Build and maintain effective relationships with Government liaisons
Assist with administrative tasks and reporting functions
Developing and maintaining effective relationships with Sales and Distribution staff
Liaise with various stakeholders (internal/external) to ensure seamless end to end loan processing

This is a 12-month Full time position based in Bendigo.

About you

**You will have**:
A proactive approach to identify customers’ needs where appropriate and providing outstanding value.
The ability to work well within a team environment and able to balance/prioritise own work with that of the team’s activities.
Experience in an administrative, customer service, banking or conveyancing environment where organisational skills, attention to detail and a focus on customer needs is valued.
Knowledge and experience of securities documentation requirements would be desirable but not essential.
An understanding of the Agribusiness environment would be desirable but not essential.

What we offer

We will provide training and coaching to ensure your ongoing success in the role as well as provide opportunities to expand your career progression within our business.

We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff.

On top of this we also provide a wide range of other staff benefits on our products and services.

Why us?

Rural Bank believes the future for agriculture is bright. We are committed to providing exceptional financial services, knowledge and leadership for Australian farmers to grow, and you can be part of it.

We are a specialist rural lender who understands the cycles in agriculture, assisting farmers to obtain appropriate finance to grow their farming business. We offer relevant industry insights to assist in making informed business decisions. We also offer our customers the opportunity to support the development of regional communities through our partnerships and initiatives.

There's so much more to a career with Bendigo and Adelaide Bank than just banking. Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

**Please note**: Screening and interviews may commence prior to closing date.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.