Security Duty Manager

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Security Duty Manager role reports directly to the Security Operations Manager and offers an extraordinary opportunity to establish overall property control, safety & security whilst providing leadership, motivation, advice and direction for all employees to meet the departmental objectives. This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for Security.

**A few of your responsibilities**:

- Implement measures to enhance asset protection and reduce incidents of theft, assault, vandalism, disorderly conduct, and other illegal activities within The Star complex
- Manage and develop daily operations to achieve departmental objectives while adhering to statutory requirements, organisational policies, and procedures
- Manage staff, including conducting performance evaluations, training and development, and ensuring appropriate staffing levels
- Identify operational training needs and implement training programs to align with departmental objectives and best practices
- Support security management by providing operational leadership and ensuring customer service and operational requirements are met

**What we are looking for**:

- Current NSW Security Industry Licence. Subclass 1A
- Current RSA and RCG
- Current Senior First Aid Certificate.
- Advanced Conflict Resolution and Incident Management.
- Demonstrated ability in planning and resourcing people, performance management and controlling labour costs and operating expenses.
- Demonstrated ability in developing productive relationships and managing and driving change.

**About you**:
You will have a strong background in Security with hands-on problem-solving skills and the ability to motivate team members and engage with stakeholders at all levels. You will take pride in upholding the safety and wellbeing of all customers and team members and meeting all requirements.

Your role will be pivotal in shaping the success of our Security operations at The Star Sydney. Join us in making a difference.

**What can we offer you?**
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Rosters confirmed in advance and available direct to your mobile
- Free transport on Light Rail from Central to The Star
- $8/day parking available on property
- Up to 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- Generous Paid Leave for primary and secondary carers
- Career development, training, and courses via The Star Academy - limitless career opportunities

**_Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._**

**Our culture**

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = **Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.**

The Star was awarded **WGEA Employer of Citation for Gender Equality** (2022-24) and has been recognised as a **2024 GOLD Employer**by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

The Star Pty Ltd, Master Licence Number 407367912

**It's your time to SHINE**
Click on the link below to make your next career move with The Star.