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Retail Business Manager
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We are seeking a passionate and experienced Retail Business Manager (Store Manager) to lead our Birkenhead Point Surplus. This is a Tuesday - Saturday roster and full-time. The role is responsible for delivering operational excellence, fostering team culture, and providing an elevated guest experience that reflects our commitment to quality, intentional simplicity, and authentic connection.
**Our Brand Story**
At Assembly Label, we offer timeless design and curated essentials for a considered way of living. Inspired by the Australian coastal lifestyle, our spaces are calm and light-filled, our collections are purposefully designed, and our community is grounded in shared values. We exist to inspire a slower, more intentional life — where quality, ease and connection are at the heart of everything we do.
We're building a team of collaborative entrepreneurs who value clarity over clutter, who find meaning in design that lasts, and who love mínimalist style and meaningful connection.
**What You Bring**
You are a thoughtful, grounded leader who leads with intention and purpose. You are passionate about curating meaningful guest experiences and building a high performing, connected team.
You bring our internal values to life:
- **Humble**- You stay grounded, lead with respect, and elevate those around you. You put the guest first and proudly uphold the brand you represent.
- **Hungry**- You pursue excellence with discipline and purpose. You contribute meaningfully, coach with clarity, and always follow through.
- **Smart**- You’re present, accountable and endlessly curious. You own your responsibilities and make thoughtful decisions that drive results.
In addition to this, you will:
- Inspire and motivate your team through clear communication and supportive leadership
- Be confident in your ability to meet and exceed sales targets
- Bring strong time management and operational capability
- Be deeply connected to the Assembly Label aesthetic, product, and purposeCreate a store culture grounded in presence, performance and pride
**Why Join Us**
- Opportunity for growth and leadership within one of Australia’s most iconic lifestyle brands
- Generous uniform allowance and staff discounts for you and your loved ones
- 12 weeks paid parental leave
- Quarterly paid mental health day
- A calm, collaborative and inclusive team cultureBe part of a brand that values community, craft and connection
**Your Role in Store**
- Leading the store to achieve weekly, monthly and annual sales and margin targets
- Delivering a consistently high level of customer experience aligned to our boutique principles
- Driving visual merchandising and operational excellence
- Coaching your team through one-on-one feedback, development plans and consistent performance conversations
- Collaborating closely with the State Manager
- Championing loss prevention and accurate store data management
- Ensuring the boutique environment aligns with our brand tone and aesthetic
- Maintaining strong internal relationships with cross-functional partners
**Job summary**
Lead our Chermside boutique with clarity, care and calm confidence — fostering team growth through our values: Hungry, Humble and Smart.
**Key selling points**
Opportunity to grow in a calm, connected and value-led retail space
Generous team and family discount on timeless, coastal essentials
Join a grounded team culture defined by ease, inclusion and clarity
**Applying
