Retail Pharmacy Assistant
2 weeks ago
Full-Time Opportunity
If you're passionate about fragrance and customer service, and you enjoy working in a fast-paced retail environment, this could be the perfect opportunity for you.
Join our high-energy, supportive team at our Birkenhead Point store, one of the busiest and most vibrant retail locations in Sydney. We're part of one of Australia's leading retail pharmacy groups, offering a wide range of well-known national and international brands. We're looking for someone like you to help customers discover their perfect scent.
About the Role
As a Fragrance Assistant, you'll provide personalised product advice, maintain inviting displays, and ensure a great customer experience every time.
Your responsibilities will include:
- Assisting customers with fragrance enquiries and offering tailored recommendations
- Replenishing stock and maintaining clean, well-organised displays
- Processing purchases at the Point-of-Sale (POS)
- Supporting promotional activities and ensuring pricing is accurate
- Working as part of a collaborative, fast-moving team
Why Join Us at Birkenhead Point?
A Unique Store Experience
- Located in the busy Birkenhead Point Brand Outlet Centre, our store sees a steady stream of customers and offers exposure to premium beauty and fragrance products.
- The store is well-connected to public transport and surrounded by great food options — perfect for your lunch break.
- Despite the pace, we maintain a close-knit, friendly team that looks out for each other.
Team Culture
- We work as one team – supportive, energetic, and inclusive.
- New team members are welcomed and supported from day one and paired with experienced staff to learn the ropes.
- Everyone pitches in, and we all take pride in creating a positive customer experience.
Career Growth & Development
- Hands-on training across fragrance, beauty, and pharmacy categories
- Opportunities to take ownership of product areas and build leadership skills
- Clear pathways into leadership roles or movement into other parts of the business
- Exposure to national campaigns and supplier events for real-world marketing experience
Benefits & Perks
- Team member discounts across fragrance, skincare, pharmacy, and more
- Access to free product samples and learning sessions from suppliers
- Participation in store and community events
- Free flu vaccinations, ongoing support, and access to our Employee Assistance Program (EAP)
- Strong job security as part of a large retail group with career growth opportunities
Who We're Looking For
We'd love to hear from you if you:
- Have a passion for fragrance and retail
- Are confident in delivering great customer service
- Work well both independently and within a team
- Are organised and detail-oriented, especially with stock and presentation
- Are reliable, punctual, and thrive in a busy retail environment
- Previous experience in fragrance, beauty, or pharmacy is a plus – but not required (training provided)
Important to Know
This role involves being on your feet for most of the day, occasional lifting of stock, and fast-paced work — ideal for someone who enjoys variety and thrives on staying active.
How to Apply
- Submit your application and resume online
- Shortlisted applicants will be contacted for an interview at our Birkenhead Point store
- Offers are subject to a National Criminal History Check and valid working rights
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