Education Support Officer

Permanent full-time opportunity to join the Manufacturing Team at Granville Campus.
- Seeking a customer focused Education Support Officer to support students and teachers within a thriving environment.

TAFE NSW offers the best of campus-based delivery as well as flexible, online, and work-based learning. The TAFE NSW values of Customer First, Collaboration, Integrity and Excellence guide our team in strengthening communities, delivering world-class training for our students, and producing job ready graduates for employers.

**ABOUT THE ROLE**

TAFE NSW is seeking an Education Support Officer to work in the Manufacturing teaching section based at Granville Campus. The role is responsible for a range of activities, which supports delivery via online and face-to-face. In the role, you will work closely to support teachers to ensure the appropriate course content and assessments are successfully delivered. However, you will not be required to hold a teaching qualification and are not required to teach or prepare lessons.

The role will require you to build engagement with learners to find ways to adapt training and support services so that they are accessible and relevant to learners. Under the guidance of a Head Teacher, you will mentor and guide students through to course completion.

The Manufacturing teaching section pride themselves on delivering exceptional learning experiences by focusing on using responsive collaborative delivery models. The role requires the Education Support Officer to ensure that the teachers are supported to use these varied delivery methods to provide more skills to learners across NSW.

This position is permanent full-time with a salary package of $82,654.54 per annum. For full details about the position please review the?Position Description and Information Pack.

**ABOUT YOU**

It is crucially important that you have strong computer skills, especially with SharePoint document libraries, MS Teams and Learner Management Systems to assist the teachers and students with training delivered via the training platforms and assist by tracking the successful completion of the cohort of students.

If you are a flexible team player and enjoy taking initiative, then this is the right role for you. Equally important to the role is your ability to effectively come together and work collaboratively within your team to build up the teaching team's capability.

To be successful in this role you must:

- Hold a vocational qualification in the manufacturing industry/related field
- Have a minimum of three (3) years relevant manufacturing industry experience.
- Have the ability to understand the content of the learning materials and the processes used in the discipline.

**HOW TO APPLY**
- An updated resume, outlining how you meet the specific requirements of the position.
- Certified copies of your vocational qualifications if applicable.
- Your responses to the targeted questions.

Closing date: Tuesday 25 October at 11:59pm

**Role Specific Enquiries**
Shayne Fagan, Director Innovative Manufacturing Robotics and Science

**Application Specific Enquiries**
Sally Barry, Talent Acquisition Advisor

**Technical Issues**
IT Support Team, I Work for NSW

**OUR COMMITMENT TO DIVERSITY & INCLUSION**

**IMPORTANT INFORMATION**

Please note, the responsibility of the Education Support Officer within TAFE NSW does not include teaching or the preparation of lessons or resources and does not deliver training nor undertake assessments.

For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. An eligibility list may be created for this position, and future opportunities with position(s) of the same classification that subsequently become vacant may be filled using this eligibility list.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. More information can be found at Working with Children Check.

**Key Application Responses**:
**TARGETED QUESTIONS**
- As an Education Support Officer you will be required to collaborate and communicate with the teaching team to follow up and support students to encourage their ongoing engagement and motivation to complete their tasks and activities. Please describe a recent time when you have collaborated with colleagues to achieve a positive outcome.
- Please describe how you maintain your knowledge of learning materials and processes in the manufacturing industry currently? What are some of the key current trends in the industry now?