Client Services Coordinator

1 day ago

Mornington, Australia Prestige Inhome Care Full time

Permanent Full time
- Know that through your work you are making a difference in people's lives
- Hybrid Working Arrangements after 3 months training.

**ABOUT US**

Prestige Inhome Care is a private provider of high-quality home-based care services to vulnerable members of our community. We specialise in providing dedicated nurses and professional carers committed to help people stay in their own home. Our vision is to help people remain in the comfort, security and familiarity of their own home for as long as possible.

**ABOUT THE ROLE**
The Client Services Coordinator has the objective of delivering the most efficient and high-quality service to Prestige clients.

**The purpose of the Client Services Coordinator is to**:

- Ensure that new and existing client's care needs are met through timely and accurate rostering of well matched care staff
- Ensure timely communication about schedules with clients, their family members and direct care staff
- Support employee recruitments, induction and training activities
- Respond to feedback and incidents, ensuring accurate documentation and investigation into causes to ensure continuous improvement of services
- Assist with reporting and follow up
- Provide leadership to direct care staff including phone-based advice, performance management, organisational engagement, carer meetings and skill/knowledge development
- Contribute to policy, procedure and process development, audits and document control
- Day to day relationship management with broker partners
- Compliance with organisational and industry policies, procedures, standards and guidelines.

**ABOUT YOU**
- Excellent communication and interpersonal skills
- Rostering Experience
- Ability to prioritise and meet deadlines
- Demonstrated self-awareness and self-management ability
- Computer literate for work processing, data base management
- Proactive and focused on continuous improvement
- Problem solver
- Conflict resolution
- Delivery of quality service that exceeds expectations

**WHAT’S IN IT FOR YOU?**
- Vibrant office space in Mornington.
- Flexible working arrangements after 3 months training.
- Know that through your work you are making a difference in people’s lives.
- Work with a growing business with a great reputation in the community and the industry.
- Exciting Reward and Recognition programs.
- Regular social events and functions to recognise your hard work.
- Health and wellbeing initiatives.
- Access to an employee assistance program.
- A paid day off for your Birthday
- Fun and enthusiast team culture.

**APPLY NOW

  • Client Services Coordinator

    2 weeks ago

    Mornington Peninsula, Australia Robinson Voss Partners Full time $60,000 - $80,000 per year

    ABOUT THE ROLEAs our Client Services Coordinator, you'll be the first point of contact for our clients and play a vital role in building strong, trusted relationships. You'll be responsible for ensuring clients feel supported and cared for at every stage of their journey with us.This role combines client communication, administrative excellence, and...

  • Client Services Coordinator

    2 weeks ago

    Mornington, Australia Prestige Inhome Care Full time

    Permanent Full time | Hybrid WFH and Office role - On the job training, no rostering experience needed - Rewarding, fast paced role The Client Services Coordinator has the objective of delivering the most efficient and high-quality service to Prestige clients. **The purpose of the Client Services Coordinator is to**: - Ensure that new and existing...

  • Client Services Team Leader

    2 weeks ago

    Mornington, Australia Prestige Inhome Care Full time

    Vibrant office space on Victoria's scenic Mornington Peninsula - Exciting Reward and Recognition programs to celebrate your achievements. - Flexible Working Arrangements & enjoy a paid day off to celebrate your Birthday! **Join Our Extraordinary Team as a Client Services Team Leader at Prestige Inhome Care in Mornington!** **ABOUT THE ROLE** Are you ready...

  • Functions & Events Coordinator - Mornington

    2 weeks ago

    Mornington, Australia Melbourne Racing Club Full time

    We have an opportunity for an enthusiastic **full-time Functions & Events Coordinator** to join our team at **Mornington Racecourse**. The position will manage accounts for functions and events, making sure customers get exceptional customer service and flawless event coordination. The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 &...

  • Field Manager

    7 days ago

    Mornington, Australia Service Stream Full time

    Primary Location TAS - Mornington - Mornington Road Job Description Summary An exciting opportunity has arisen for a Field Manager - Metering Services to join Service Stream in our Mornington office. About the Role Service Stream’s Utilities are currently seeking a Field Manager - Metering Services to join our growing company. The primary objective of...

  • Coordinator/clinician Lymphoedema Service

    2 weeks ago

    Mornington, Australia Peninsula Health Full time

    **- Join a newly developed lymphoedema program offering preventative and therapeutic lymphoedema services** - **Lead a small multi-disciplinary team in a purpose built ambulatory setting**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for...

  • Field Service Technician

    5 days ago

    Mornington, Australia TRS Resourcing Full time

    Full-time Permanent position - Company Vehicle during work hours - Overtime Available **Field Service Technician** **Plant Mechanic** TRS Resourcing is sourcing and screening for suitable and trade-qualified and experienced Field Service Technicians for our client who is specialising in the mechanical repair and Major Inspection of truck-mounted EWP’s,...

  • Office Coordinator

    2 weeks ago

    Mornington Peninsula, Australia Marshall White & Co Full time $60,000 - $80,000 per year

    Marshall White, renowned as Melbourne's leader in the premium real estate market, is searching for a highly organised and driven Office Coordinator/Campaign Administrator to join our esteemed team in Sorrento. With nine offices across Melbourne's most sought-after areas—Stonnington, Boroondara, Port Phillip, Bayside, Manningham, and the Mornington...

  • Ndis Support Coordinator

    3 days ago

    Mornington, Australia Just Be You Health Servies Full time

    Just Be You Health Services is a registered NDIS Provider on the Mornington Peninsula seeking a Support Coordinator to join our team. At Just Be You Health Services we believe in empowering individuals with disabilities to live fulfilling lives on their own terms. All individuals deserve the right to inclusion and equal opportunity. As a registered NDIS...

  • Support Worker

    6 days ago

    Mornington, Australia Morcare Services Full time

    Work With Fantastic Clients with a Local Supportive Company - Receive Ongoing Training and Development and Be Paid Above Award Rates - Have Consistent Work to Suit Your Availability Morcare Services are looking for multiple passionate support workers to join our amazing team to support TAC, NDIS and My Aged Care clients in Mornington and surrounds. Even if...