Customer Success Coordinator

2 weeks ago

Melbourne, Australia Nectar Brands Full time

**About the role**:
To help support our growth, we are seeking a detail-oriented and organised Customer Success Coordinator to join our team.

In turn, you will join an extremely passionate team and be exposed to the operations of an incredibly fast-growing start-up merging two exciting new industries - cannabis and digital health.

‍

**What you'll do**:
Supporting pharmacists with Cultiva registrations and product ordering

Customer feedback management

Process customer orders and ensure that all orders are accurately fulfilled and shipped on time

Assist with the management of freight and courier services

Monitor inventory levels and ensure that adequate stock is available to fulfil orders

Maintain accurate records of all orders, shipments, and inventory levels

Work closely with the sales team to ensure that all orders are processed in a timely manner

Assist with other warehouse duties as needed, such as receiving shipments and organising inventory

‍

**About you**:
High school diploma or equivalent

Strong attention to detail and organisational skills

Excellent communication skills, both written and verbal

Ability to work in a fast-paced environment

Familiarity with inventory management systems and software (Xero, Google Workspace, StarShipIt) highly regarded

Experience in order management or pharmaceutical-related background highly regarded, but not essential

Ability and willingness to lift and move heavy objects (up to 20kg) as needed

‍

**Skills and experience**:
**Bonus Points**:
High school diploma or equivalent

Strong attention to detail and organisational skills

Excellent communication skills, both written and verbal

Ability to work in a fast-paced environment

Familiarity with inventory management systems and software (Xero, Google Workspace, StarShipIt) highly regarded

Experience in order management or pharmaceutical-related background highly regarded, but not essential

Ability and willingness to lift and move heavy objects (up to 20kg) as needed

‍

**Nectar Brands is a digital health start-up redefining the future of care.**:
Our mission is to improve the health outcomes for patients Australia-wide by making healthcare more accessible, convenient, and connected.
‍
Our first brand Polln provides access to holistic virtual care and alternative treatments such as medicinal cannabis to patients across Australia.
‍
And there’s a whole lot more to come.
‍
We’re looking for the right person to join us as we continue to grow and expand the Nectar Brands portfolio.

**Why work for Nectar Brands?**:
Join a company that is committed to **doing well by doing good.**
‍
You’ll be part of an incredibly fast-growing start-up merging two exciting new industries - **cannabis** and **digital health.**

**‍**Opportunities for **professional growth** as the company scales
‍
**Challenging, meaningful** work that has a positive impact on the lives of our customers

**How to apply**:
Customer Success Coordinator

Join us in our mission to personalise healthcare and improve the health outcomes of patients Australia-wide, one brand at a time.

  • Customer Success Coordinator

    2 weeks ago

    Melbourne, Australia Xplor Full time

    **Company Description** At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With...

  • Customer Success Coordinator

    1 week ago

    Melbourne, Australia Xplor Full time

    **Company Description** At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With...

  • Customer Success Team Coordinator

    5 days ago

    Melbourne, Australia Fusion5 Full time

    Are you a true people person and a born organiser? - Do you have lots of initiative and want the opportunity to make a role your own? - Flexible working arrangement - split your time between the corporate office and - Are you a true people person and a born organiser? - Do you have lots of initiative and want the opportunity to make a role your own? -...

  • Customer Success Coordinator

    6 days ago

    Melbourne, Victoria, Australia Xplor Full time $80,000 - $120,000 per year

    Company Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor...

  • Customer Success Coordinator

    2 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Company DescriptionAt Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We provide small and medium-sized businesses with cloud-based, intuitive technology solutions that help manage the complexities of running and growing a business, allowing owners to focus on what they love. With Xplor Pay, we...

  • Customer Success Ambassador

    2 days ago

    Melbourne, Victoria, Australia beBeeCustomerSuccess Full time

    **Make a Meaningful Impact as a Customer Success Coordinator**We are seeking a talented individual to join our team in Melbourne as a Customer Success Coordinator. In this role, you will have the opportunity to make a significant difference in the lives of our customers by providing them with exceptional support and ensuring their satisfaction.Your primary...

  • Customer Success

    2 weeks ago

    Melbourne, Victoria, Australia Trimble Inc. Full time

    Customer Success & Renewals Specialist - SEAYour Title: Customer Success & Renewals SpecialistJob Location: KL, Malaysia or Jakarta Indonesia (Hybrid)Our Department: AECOJoin Trimble as a Customer Success & Renewals Specialist in APAC and play a pivotal role in shaping the future of construction technologyAre you passionate about building strong customer...

  • Customer Success

    2 weeks ago

    Melbourne, Victoria, Australia Trimble Inc. Full time

    Customer Success & Renewals Specialist - SEAYour Title: Customer Success & Renewals SpecialistJob Location: KL, Malaysia or Jakarta Indonesia (Hybrid)Our Department: AECOJoin Trimble as a Customer Success & Renewals Specialist in APAC and play a pivotal role in shaping the future of construction technologyAre you passionate about building strong customer...

  • Customer Success Manager

    2 weeks ago

    Melbourne, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...

  • Customer Success Manager

    2 weeks ago

    Melbourne, Australia Cloud Factory Full time

    **Careers**: Help us to assist the growth and innovation of our fantastic clients. Supporting, implementing and developing systems such as SAP Business One, MYOB Advanced, Microsoft Dynamics 365 Business Central, PowerPlatform and Koerber Warehouse Management **What sets a team apart is great passionate people! Welcome to Cloud Factory!**: Cloud Factory...