Customer Support Officer

2 days ago

Warwick, Australia APM Full time

The role
In this Full-Time position you will be working in our office located in Warwick. You will be the first point of contact for participants ensuring a professional and welcoming experience is delivered, you will be a valued member of the LAC team reporting to the Regional Team Leader.

**You will be responsible for**:
Providing a series of administrative and customer service-related tasks to the Local Area Coordinators and NDIS participants

Data entry of confidential participant information

Account and expense management

Providing participants with required information and assisting with enquiries

Participant appointment scheduling

Be rewarded for your success
Joining an international human services organisation that has a growth mindset, you will have access to:
Career progression and development planning

On the job skills development

Ability to purchase additional leave

Salary sacrificing

Discounted health insurance benefits

Flexible working arrangements and variety

Novated car leasing

To be successful in this role

You will take an engaging and a respectful approach toward supporting both participants and team members with day-to-day operation and administration support.

**You will have**:
Experience delivering high quality and efficient customer service

Strong multi-tasking skills to manage shifting priorities

A keen eye for detail and consistent accuracy in your work

Ability to quickly pick-up new processes and a range of IT information systems

Confidence in working in a diverse and inclusive work environment

About APM Group

We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

Ready to Join?

We are committed to Equality, Diversity and Inclusivity We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.

  • Customer Support Officer

    1 week ago

    Warwick, Australia APM Full time

    Based in Warwick, WA, you will join a team that provides the first point of contact for key services from APM Communities, Government departments and/or other community services providers. As part of the APM Group, you join 15,000+ people across 11 countries with a shared purpose - to **enable better lives **for our employees and the communities we work...

  • Customer Service Officer

    11 hours ago

    Warwick, Australia YMCA Brisbane Full time

    We believe in the power of inspired young people. The Y Brisbane is a not-for-profit organisation with leading services in childcare, fitness, camping, education, hospitality, youth, recreation and community programs. We are now seeking a Junior **Customer Services Officer **on a **casual basis** to join the team at our state-of-the-art Fitness centre based...

  • Lifestyle Support Worker

    2 weeks ago

    Warwick, Australia Quality Lifestyle Support Full time

    _**Quality Lifestyle Support**_ We are a Queensland based organisation, established in 1999, which supports individuals living with a disability. **Our Vision**: - **"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community."**_ **Warwick region**: - Must be available for Single and sleep...

  • Lifestyle Support Worker

    6 days ago

    Warwick, Australia Quality Lifestyle Support Full time

    _**Quality Lifestyle Support**_ We are a Queensland based organisation, established in 1999, which supports individuals living with a disability. **Our Vision**: - **"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community."**_ **Warwick region**: - Must be available for Single and sleep...

  • Lifestyle Support Worker

    2 weeks ago

    Warwick, Australia Quality Lifestyle Support Full time $29 - $50 per year

    Quality Lifestyle SupportWe are a Queensland based organisation, established in 1999, which supports individuals living with a disability.Our Vision:"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community."Warwick region:Must be available for Single and sleep over shifts across the Warwick...

  • Lifestyle Support Worker

    1 week ago

    Warwick, Australia Quality Lifestyle Support Full time

    **Lifestyle Support Workers** - **Quality Lifestyle Support**_ We are a Queensland based organisation, established in 1999, which supports individuals living with a disability. **Our Vision**: - **"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community."**_ **Warwick region**: - Must be...

  • Lifestyle Support Worker

    1 week ago

    Warwick, Australia Quality Lifestyle Support Full time

    **Lifestyle Support Workers** - **Quality Lifestyle Support**_ **We **are a Queensland based organisation, established in 1999, which supports individuals living with a disability. **Our Vision**: - **"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community."**_ **Warwick region**: - Must...

  • Lifestyle Support Worker

    12 hours ago

    Warwick, Australia Quality Lifestyle Support Full time

    **Lifestyle Support Workers** - **Quality Lifestyle Support**_ **We **are a Queensland based organisation, established in 1999, which supports individuals living with a disability. **Our Vision**: - **"To facilitate and promote the inclusion and mutual responsibility of people with support needs within their chosen community."**_ **Warwick region**: - Must...

  • Customer Service Officer

    2 weeks ago

    Warwick Farm, Australia Daikin Full time

    Join Us If you are a talented and customer driven individual who is ready deliver a service, we encourage you to apply! Daikin Australia is powered by a dedicated and passionate team, ready to embrace new challenges and grow with us as our business grows. At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise...

  • Apprentice Barber

    11 hours ago

    Warwick, Australia Apprenticeship Support Australia Full time

    Bucks Roost Barber Shop are Style cuts, Fades and beard specialists. They provide top quality and friendly service for all their clients. **About the role**: This opportunity is perfect for keen school leavers or Juniors looking to kickstart their career and follow their passion. No experience is necessary, however, any basic understanding will be highly...