Ftc Duty Manager

3 days ago

Shellharbour, Australia BERNARDI GROUP PTY LTD Full time

We are looking for a dedicated and enthusiastic Duty Manager to join our Flying Tiger Copenhagen store Duty Manager is a 30 hrs a week role.

They get to be part of our unique concept and help us create an atmosphere that's second to none.

Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary.

Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store.

Must be available to work 5 out of 7 days each week.

**About Us**

At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others.

We started with a stall at a flea market in Denmark. In 1988, the first brick-and-mortar store opened Copenhagen.

The franchise currently operates in 37 countries with nearly 1,000 stores and has ambitious global growth plans, including a rapid expansion in Australia.

As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.

**What the role is about?**
- A Duty manager has the shared responsibility for the store’s KPIs, operations, concept, colleague, and work environment, and uphold local legislation, regulations, and policies.
- It's a hands-on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, and the store team undertake their duties whilst delivering friendly customer service.

**What are your Responsibilities?**
- Support in leading the team to deliver excellent customer service.
- Oversee and implementation of Visual Merchandising guidelines.
- Implement Flying Tiger Copenhagen’s concept.
- Lead the team to complete operational tasks according to a timely manner.
- Implement and follow Commercial & franchise guidelines to comply with store standards.
- Support with stock integrity in line with company policy.
- Oversee and manage tills discrepancies, incident reports, and team concerns.
- Delegation and planning with the team to achieve objectives.
- Support with upholding company policies, act with integrity, and seek support where necessary.
- Communicate the company’s values, goals and culture.

**What we are looking for**:

- Passionate retailer to lead and deliver excellent customer service.
- Ability to lead, engage and motivate the team with our values.
- A positive and optimistic attitude towards work and helping others.
- Demonstrate excellent leadership behaviour.
- Great communication skills with a clear and collaborative leadership style.
- Strong organisation skills with attention to detail & time management.
- Adaptable in a time-sensitive and rapidly changing environment.
- Creative and innovative mindset.

Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities.

If you have a solid and demonstrable background in a similar role within a fast-paced retail or hospitality environment and this opportunity sounds like the new challenge you're looking for, we'd love to hear from you.

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