Retail Customer Service Officer

1 week ago

Victor Harbour, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role details**
- Pay rate **$27.48**/ hour increases to **$29.37** / hour after approx. 3 months, + 12% Superannuation
- Extensive, supportive training (up to 12 weeks) on commencement
- Permanent Part Time position working 25 hours per week: 5 hours per day, Monday to Friday

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    1 week ago

    Victor Harbour, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Casual Retail Merchandiser

    2 weeks ago

    Victor Harbour, Australia FACTS Retail Services Full time

    Facts Retail Services offers a full service to some of the world’s top brands across multiple categories. In Australia, we are based on Melbourne with national coverage. We are focused on driving sales for our clients through utilizing our retail merchandising expertise and customer service. We are currently seeking a Casual Merchandiser to provide an...

  • Telstra Retail: Full Time Customer Service

    2 days ago

    Victor Harbour, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:11 Dec 2024 11:59pm **Job Title **:Telstra Retail: Full Time Customer Service & Sales Consultant VICTOR HARBOR **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Customer Service Officer

    2 weeks ago

    Victor Harbour, Australia BankSA Full time

    You will be the face of BankSA helping our customers reach their financial objectives! - Join a supportive team in our Victor Harbor branch - Permanent Part time role, 33.5 hours per week Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers...

  • Telstra Retail: Full Time Customer Service

    4 days ago

    Victor Harbour, Australia Telstra Full time

    **Employment Type**:Permanent **Closing Date**:28 May 2025 11:59pm **Job Title**:Telstra Retail: Full Time Customer Service & Sales Consultant VICTOR HARBOR **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Customer Service Team Member

    2 weeks ago

    Victor Harbour, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service, Sales

    6 days ago

    Victor Harbour, Australia PTC - Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...

  • Retail: Customer Service

    2 weeks ago

    Secret Harbour, Western Australia Telstra Full time

    Telstra Mandurah, Western Australia, AustraliaOverviewJoin Telstra Retail as a Customer Service & Sales Consultant at Telstra. Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.Every day is different....

  • Client Services Officer

    4 days ago

    Victor Harbour, Australia SA Government -SOUTH AUSTRALIA POLICE Full time

    **South Australia Police** **Job reference**: 690792 **Location**: 5211 - VICTOR HARBOR **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Term, full-time vacancy up to 08/01/2026** The Client Services Officer is a multi-skilled administration position accountable to the Administration Manager and has a close working relationship with...

  • Retail Customer Service Representative

    2 weeks ago

    Coffs Harbour, New South Wales, Australia beBeeCustomer Full time $45,000 - $75,000

    About the RoleWe are seeking a highly motivated team member to join our retail team.This is a casual position requiring flexibility to work varying shifts, including days, nights and weekends across a Monday-Sunday roster.Our ideal candidate has a passion for delivering exceptional customer experiences, with the ability to create memorable interactions for...