Retail: Customer Service

5 days ago

Secret Harbour, Western Australia Telstra Full time

Telstra Mandurah, Western Australia, Australia

Overview

Join Telstra Retail as a Customer Service & Sales Consultant at Telstra. Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant ensures customers connect faster, better, smarter. You will be continually trained on the latest cutting-edge tech and gadgets, using knowledge, progressive sales approach and consultative service to support and provide solutions for customers.

We offer the perkiest of perks. When it comes to rewarding our people, we've got a lot to be excited about. Some of these include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17,000 learning programs
  • Team performance-based rewards and recognition programs
Responsibilities
  • Build connections with a variety of new and existing customers
  • Develop customized solutions for customers with a quick response approach
  • Drive to reach and exceed sales targets and KPIs
  • Learn and grow within the role and beyond
  • Provide positive and resilient customer service in a busy environment
  • Experience in a customer-facing role
Location & Employment Type
  • Locations: Mandurah and Halls Head
  • Casual, Part-Time, and Full-Time roles available
  • Store hours vary
Is this you?
  • Ability to easily connect with a variety of customers
  • Willingness to develop tailored solutions for customers
  • Drive to achieve sales targets
  • Desire to learn and grow within the role
  • Positive, resilient approach to customer service
  • Experience in a customer-facing role
Hiring Process

Hit Apply now. After submitting your application, you may complete an assessment supported by Hire Vue. Please check for their email to move things along.

We work flexibly at Telstra. When you apply, you can share your pronouns and any reasonable adjustments needed for a fair recruitment process.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Customer Service
  • Industries: Retail Appliances, Electrical, and Electronic Equipment

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