Crew Leader

Full Time, ongoing role based in Melbourne
- Working with Melbourne Parks and Gardens in some of the most beautiful locations in the city
- Lead a passionate team of like-minded people

**About the role**

This is a hands-on, face to face position that requires presence, professionalism, knowledge and a strict adherence to City of Melbourne and Serco expectations in relation to waste management and cleansing within Melbourne’s high profile and highly used Open Space network.

The Waste Crew Leader provides support for daily management of the Waste Team. The Crew Leader engages with employees and provides quality customer service and creates value for the City of Melbourne Community, maintaining strong relationships with internal and external parties.

**About You**

As the Waste Crew Leader you will bring a positive attitude and high energy level as you lead with strong interpersonal skills and ethical integrity. You will communicate effectively and utilize administrative skills to interact with a variety of people from the general public to senior managers. All duties are undertaken in a safe and responsible manner and with the awareness of team requirements. You will also be able to accommodate changing priorities and respond flexibly to uncertainty and ambiguity at times.

**To be successful in this position you will have**:

- Current Light/Medium Rigid Drivers Licence
- Not essential but desirable is experience in the use and maintenance of rubbish compactors (rear lift), parks and gardens waste management experience and/or litter collection experience.
- Strong interpersonal and communication skills and ability to interact with a variety of people from the general public to senior managers.
- The ability to lead and supervise Waste Team members in daily operational requirements
- The ability to provide Contract Manager with daily updates
- Contribute to the management of the Waste Team by providing effective supervision of staff and engagement and supervision of contractors working on site
- Support Contract Manager in Waste Team activities
- Contribute to budgetary requirements against pre-determined targets.
- Contribute to decision making options in efficiency and productivity
- Contribute to making recommendations and continuously look for greater efficiency within the team
- Ensure Waste Team schedules are coordinated and updated
- Contribute to staff performance appraisals as directed by the Contract Manager and identify staff training requirements.

When you join us, in addition to a receiving competitive remuneration package, underpinned by our belief in the value of wellbeing, our rewards are designed to benefit all aspects of your life - physical, mental, social, financial and community. These include among other things volunteer leave, flexible salary packing options, Employee Assistance Program, generous Employee Referral Program plus access to discounts on health insurance, gym memberships, travel, shopping, technology, dining and entertainment.
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role._**About Facilities Management and Melbourne Parks & Gardens**

Since 2014, Serco has managed more than 500 hectares of Melbourne’s CBD open spaces, including Fitzroy Gardens, the Shrine of Remembrance and the historic Queen Victoria Gardens, which are home to the iconic Floral Clock. Across two city regions, Serco maintain more than four million square metres of grasslands, turf, and sporting grounds and care for more than 300,000 square metres of floral beds. Through our services, we manage and protect the council’s investment in parks, gardens, buildings, and infrastructure, recognising that the distinctive physical character of a city is a major contributing factor to its economic and social vitality. With Serco’s recent acquisition of leading Facilities Management company _Facilities First_ it has reinforced Serco’s position as a leading provider of Facilities Management in the Australian Market and strengthened the partnership with the City of Melbourne.

**Serco and Proud**

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

**Join Us**
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._Video