Warehouse Fulfilment Team Leader

Nutrition Warehouse is looking for an energetic Team Leader to lead our Warehouse Fulfilment team If you want to help people crush their health and fitness goals and be part of a thriving company - Join the NW Army today

**LIFE AT NUTRITION WAREHOUSE**

We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring you to be BUILT FOR LIFE We have over **110 stores nationwide **and guess what? We aren't slowing down.

At NW, we live by our five core values**:Deliver WOW, **Enjoy the Journey **, **Stronger Everyday **, **Together We Grow **, and **Give a Sht **. We are committed to exceeding expectations, fostering continuous growth, building a supportive community, and caring deeply about the well-being of our customers. If you're passionate about these values and dedicated to making a positive impact, join us in our mission to inspiring 2 million people to be built for life by 2033

**THE ROLE**

Are you ready to bring the **WOW **to Nutrition Warehouse? Your mission as a Fulfilment Team Leader is to ensure your team get our amazing products into the hands of our customer as efficiently and quickly as possible.

You will carry out regular audits and stocktakes and have an exceptional ability to motivate and drive team members to deliver exceptional service to our customers.

Your responsibilities will include but are not limited to;
- Ensure all online customer orders are processed and dispatched within service level agreements
- Ensure all returned online customers orders are dealt with and followed up
- Complete stock takes and regular audits
- Ensure safety is of a high standard at all times within the fulfilment area and safety measures are complied with
- Oversee order fulfilment management and issue resolutions
- Provide regular progress and status reports to Head of Warehouse Operations
- Oversee the preparation of all order fulfilment status reports and support the Head of Warehouse Operations in operational reviews
- Coach and lead performance of the team to provide high level customer service Influence and motivate team members to achieve set KPIs

**THE BENEFITS**

At Nutrition Warehouse, we ensure our team feels valued and rewarded for their contributions. Being a Fulfilment Team Leader gives you access to a range of benefits including:

- Amazing discounts on ALL products | Genetix, EHP Labs, Anabolix, ATP Science and more
- Share In The Gainz - our annual profit sharing scheme for hitting our goals
- Discounts on private health insurance, gym memberships and your favourite fitness apparel through our partners
- Paid primary and secondary parental leave - because family matters
- Training and development opportunities to make gains in your career
- A large network of stores nationwide, allowing you the opportunity to progress and relocate throughout your career
- Access to the latest industry innovations - be at the forefront of sports nutrition science The cherry on top - we wear activewear at work so you can stay comfy while you slay the day

**AB **OUT YOU**

To be considered for this role you will ideally have experience leading a team and knowledge of warehouse operations. Some of the other things we look out for are:

- Minimum 2 years’ experience leading a team within the retail/manufacturing industry
- Previous experience in outbound fulfilment/picking and packing orders
- Knowledge of warehouse safety practices
- A clear communicator
- Ability to lead and support a large team
- Are highly organised with strong planning and delegating skills
- Are a problem solver and comfortable working under pressure
- You have a unique ability to think outside the box and get things done
- Comfortable managing competing priorities and changing directions quickly
- Warehouse qualification or similar (desirable)

If this sounds like you and you want to be apart of a thriving company within the health and fitness industry, we want to hear from you

APPLY NOW and let's crush our goals together