Connect Chat Banker

2 days ago

Sydney, Australia Westpac Banking Corporation Full time

Connect Chat Banker
- Unique opportunity to join a supportive and caring team culture
- Bring your passion for customer service and help us achieve Westpac Vision
- Start date 24th May. Multiple, full-time, permanent positions based in Parramatta

**How will I help?**

The role of a Connect Chat Banker is to service and fulfil banking needs of customers quickly, accurately, and efficiently on a range of general banking enquiries while achieving specific performance objectives aligned to the role.

As a Connect Chat Banker, you'll be responsible for providing outstanding customer service primarily via a live chat to our St George and Westpac clients.

**What do I need?**
- Experience servicing complex customer enquiries in a structured environment
- Strong communication skills, able to provide complex solutions in written form and in a professional manner
- Solutions driven, able to provide appropriate solutions to customers in a timely manner
- Technically savvy and
- A self-starter and proactive professional, interested in starting a career in baking and finance

**To be successful in this role, you'll be required to work across our operating hours Monday to Friday 7:00 AM to 9:00 PM and Saturday and Sunday 8:00 AM to 6 PM. Penalty rates apply**

**What's in it for me?**

As well as job flexibility and the financial benefits for being part of the Westpac team (like banking, wealth and insurance offers) you'll be paid fairly, and trained so your career can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.

**What's it like to work there?**

We aim to provide one big, supportive team of people who love to help our customer Create a better future together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion

**How to I Apply?**
Start here. Just click on the **APPLY** button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300001059275335

  • Consumer Connect Banker

    7 days ago

    Sydney, New South Wales, Australia Bank of Melbourne Full time $60,000 - $90,000 per year

    What's the role?The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.Watch this video to learn more about the...

  • Consumer Connect Banker @ Westpac

    1 day ago

    Sydney, New South Wales, Australia Hatch Full time $60,000 - $80,000 per year

    This is a Consumer Connect Banker role with Westpac based in Kogarah, NSW, AU== Westpac ==What's the role?The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of...

  • Small Business Banker

    7 days ago

    Sydney, Australia NAB Full time

    Small Business Banker - Job number: 798019 - Primary position location: NSW- Sydney inner - Category: Banking & Financial Services - Category: Business Banking - Category: Business Development - Work type: Permanent Full time - Closing at: Jan 26 2025 at 23:55 AEDT **Favourite** **SMALL BUSINESS BANKER -**Penrith, Ryde and Hills Region - At NAB we believe;...

  • Personal Banker

    1 week ago

    Sydney, Australia GSB Full time

    Personal Banker **About the role** At Great Southern Bank we're a customer-obsessedbunch. We pull out the stops to help all Australians own their own home. Thismeans attracting and retaining customers through our strong brand, clever propositions,and award-winning service and support. Our **Personal Banker** role is pivotal to supporting our purpose.Based...

  • Personal Banker

    2 days ago

    Sydney, Australia GSB Full time

    Personal Banker **About the role** At Great Southern Bank we're a customer-obsessedbunch. We pull out the stops to help all Australians own their own home. Thismeans attracting and retaining customers through our strong brand, clever propositions,and award-winning service and support. Our **Personal Banker **role is pivotal to supporting our purpose.Based...

  • Online Chat Assistant

    1 week ago

    Sydney NSW, Australia All Scale Tree Services Full time $28,000 - $36,000 per year

    About the RoleWe are seeking motivated and reliable Online Chat Assistants to join our growing team. In this role, you will be responsible for providing excellent customer support through live chat, assisting clients with inquiries, and ensuring a smooth online experience. This position is ideal for candidates who enjoy working with people, are tech-savvy,...

  • Business Banker, Sydney Cbd

    1 week ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Business Banker, Sydney CBD - **You are an experienced commercial lending Business Banker**: - **We are a collaborative Small Business Banking team at CBA**: - **Together we will work towards becoming the #1 Business Bank** **See yourself in our team**: The CommBank Small Business Banking team have a passion for helping Australian small businesses...

  • Business Banker, Sydney Cbd

    1 week ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Business Banker, Sydney CBD - **You are an experienced commercial lending Business Banker**: - **We are a collaborative Small Business Banking team at CBA**: - **Together we will work towards becoming the #1 Business Bank** **See yourself in our team**: The CommBank Small Business Banking team have a passion for helping Australian small businesses...

  • Business Generalist Banker

    1 week ago

    Sydney, Australia Westpac Banking Corporation Full time

    Business Generalist Banker - Multiple full time, permanent roles available in Parramatta, starting Nov - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + hybrid work arrangements after 12 months **The Team** Virtual Banking are the customer service specialists of the Westpac Group, providing the best...

  • Business Premium Banker

    7 days ago

    Sydney, Australia Westpac Banking Corporation Full time

    Business Premium Banker - Unique opportunity to join a supportive and collaborative team - Bring your passion for customer service and help us support business growth - Permanent role based in Parramatta **How will I help?** As a Business Premium Banker, you will have the unique opportunity to engage directly with business customers, developing a deep...