Mobile Claims Specialist in Training

2 weeks ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

This will be a permanent, full time position based in the Adelaide office, with flexibility to work from home up to 2 days a week once fully trained.

YOUR RESPONSIBILITIES
- Bring your customer service skills and passion for helping people to learn to provide face to face support to injured workers
- Enhance your understanding of workers compensation legislation, policies, and processes through hands-on and formalised training programs
- Utilise your knowledge and skills to actively manage claims and implement strategies to achieve return to work outcomes
- Successfully complete the claim starter program within the set timeframe.
- Regularly liaise with internal and external stakeholders to progress strategies while accurately update claim files.

ABOUT YOU
- Growth orientated with a strong desire to build on skills and knowledge
- Eager to learn and embrace a new challenge in a different industry
- Open to regular feedback and committed to personal growth.
- Demonstrates critical thinking abilities to problem solve and drive solutions with an ambition to build a long term career
- Must hold an unrestricted drivers license and have access to your own 5-star ANCAP rated vehicle

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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