Solution Consultant

2 days ago

Melbourne, Australia NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

This role is responsible for managing small engagements or a portion of a large engagement when required.

**Key responsibilities**:

- Maintains, improves and shares knowledge gained on technical or functional skills, consulting skills and business experience with team on projects, managed services and internally.
- Performs project-defined tasks and drives issues to closure.
- Reviews facts and analyses client business requirements, including process.
- Designs the solution and demonstrate functional to support the findings.
- Delivers timely and quality consulting to the client.
- Performs all documentation and administrative tasks in line with the PMO templates and standards.
- Prepares business process procedures, test scenarios, end-user documentation and user manuals.
- Highlights potential project or solution risks and issues to team leads/project management.
- Proactively supports clients with audit requirements and facilitates testing and sign-off workshops.
- Facilitates meetings/ task groups, tracking and influencing task group progress and project delivery as well as delivering progress reports.
- Undertakes regular reviews of project activities for the assigned areas.
- Reviews process design and facilitates configuration workshops with the client.
- Tests and troubleshoots functionality of installed systems.

**To thrive in this role, you need to have**:

- Knowledge and understanding of IT industry environment and business needs.
- Excellent understanding of the business process.
- Excellent project and/or program management skills.
- Strong problem-solving and analytical skills.
- Interpersonal skills with the ability to develop and maintain strong stakeholder relationships
- Good creativity and the ability to work with abstract concepts.
- Extensive knowledge of systems, software and programing languages.
- Ability to focus on detail with an understanding of how it impacts the business strategically.
- Ability to facilitate and document workflow redesign.
- Excellent client service orientation.
- Ability to engage with a variety of stakeholders and colleagues at all levels.
- Ability to work in high-pressure situations.
- Ability to establish and manage processes and practices through collaboration and the understanding of business.
- Ability to manage urgent and complex tasks simultaneously.

**Academic qualifications and certifications**:

- Bachelor's degree or equivalent in Information Technology or Computer Science or related field.

**Required experience**:

- Advanced experience working across project lifecycles from scoping to post go-live.
- Advanced client engagement experience.

**Workplace type**:
Hybrid Working

**About NTT DATA**

**Equal Opportunity Employer**

**Third parties fraudulently posing as NTT DATA recruiters

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