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Optical Assistant Noc

2 weeks ago

Fortitude Valley, Australia National Optical Care Full time

**Introduction**:
National Optical Care is a community of local eyecare practices across the Australian east coast, dedicated to the highest standard of patient care and community service.

**Description**:
Key Accountability Areas & Related Responsibilities
- Be able to communicate clearly with patients and visitors in a bright, friendly manner and promptly attend to their needs
- Provide your expertise to help patients choose frames that not only meet their needs/desires, but also look great
- Maintain a tidy practice environment to ensure a positive overall patient experience
- Provide friendly and efficient telephone reception service.

**Skills and Experiences**:
About You
- Willingness to learn and work in a team with a positive can-do attitude
- Excellent customer service and communication skills
- Effective communication and customer service skills both in person and over the phone
- Experience in the optical or retail industry is preferred but not mandatory as relevant training will be provided.