Associate, Client Solutions

2 days ago

Sydney, Australia Gerson Lehrman Group Full time

This role focuses on identifying top professionals who can provide industry insight and knowledge to our clients, the world’s leading financial investment firms, professional services firms, and corporations. They explain to industry professionals what it means to work with GLG and recruit them into GLG’s professional membership network, the GLG Network. In addition, they manage the relationships with new Network Members and serve as a liaison between them and the Client Solutions team within GLG.

Ability to manage workflow and thrive in a fast-paced environment, multitasking between various projects. They are curious individuals who are excited about a communication-driven role. Whether it is successfully communicating GLG’s business model to a current CEO of a major company or composing a professional biography to present to a client, the Associate role is an exciting entry-level position in a growing global firm. Specific responsibilities include (but are not limited to):

- Efficiently identify and establish consulting relationships with professionals, business executives and industry experts best suited to participate in our highest priority client inquiries;
- Grow the GLG Networks by recruiting key opinion leaders on a strategic/tactical mode, using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships;
- Generate discussions with prospective industry leaders where needed and capture critical data in GLG’s extensive profile management systems;
- Gauge clients’ needs and fulfil time-sensitive research requests for GLG clients by analysing client inquiries and identifying ideal target populations;
- Understand clients research workflows and objectives, and thereby partner with client facing colleagues in growing GLG client relationships by utilization of best practices when dealing with prospective and current industry experts;
- Develop a working knowledge of GLG’s core industry coverage to improve project and product service quality. Develop awareness of broader industry trends/dynamics relevant to expert recruitment and client servicing;
- Work on other projects associated with building and maintaining the GLG Networks
- 0-3 years of work experience preferably working in customer service / sales / head hunting / recruitment / market research
- A keen interest in learning about various industries and communicating with senior executives on a daily basis
- Bachelor’s degree or higher from a top tier university

**About GLG / Gerson Lehrman Group**

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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