Minestar Application Specialist

**Career Area**:Product Support**:
**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Autonomous Application Specialist**
- Do you want work-life balance?
- Working 7/7 Fifo or Dido roster?
- Do you want to be part of a cutting-edge team that is at the forefront of changing the way mining is done?
- Do you love problem solving and creating solutions for customers?

**If you answered yes to the above, we would love to hear from you**

At Caterpillar, we value our people and are committed to providing challenging and fulfilling careers. Joining the Caterpillar technology team opens the door to a number of career opportunities that are not traditionally available in the mining sector.

We are seeking motivated and versatile individuals to join our team, working with a key customer at their remote mine. This role’s roster will align to that of our customers and may adjust based on which project you are currently focused on.

This role provides the opportunity to work along-side the world’s leading mining companies. Autonomy is a sophisticated investment, and the customers that use it are equally cutting-edge. This position gives management exposure to entry-level positions, as mining companies look to Caterpillar expertise to advise as best practices are implemented and new procedures are developed.

With a global company like Caterpillar, there are international opportunities available. MineStar® Command is utilized in three different continents and has support facilities all over the world. Training and operational experience is enriched by international networking and collaboration.

**Once you complete your training program, your job duties may include (but not limited to)**:

- Implementing MineStar® Command and maximise system performance.
- Through close collaboration internally and externally, you will become a trusted advisor for the customer.
- Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimising downtime.
- Providing technical support to MineStar® Command System on-board maintenance Supervisors and Technicians.
- Supporting hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes.
- Measure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.
- Developing training and process material.
- Training program is tailored to the individual; which may include 2 x 4 weeks class room training and on the job training and mentoring over a 6 to 12 month period.
- Most Application Specialist work an 7/7 fifo or dido roster

**To be successful in this role, you will require the following attributes**:

- Ready for a new challenge
- Passionate about technology with some technical exposure
- Excellent interpersonal skills
- Strong analytical and problem-solving skills
- Ability to multi-task and thrive in a fast-paced environment
- Strong change management skills
- Attention to detail
- Mining experience
- Customer relationship management
- Data analytical
- Problem solver
- Exceptional time management
- Ability to work autonomously as well as part of a complex team
- Must be a self-starter with sound organisation and prioritising skills
- Manual Drivers license or willing to obtain one
- Ability to meet the ongoing COVID vaccination mandate requirements of our major mining customers and regional governments in Australia and Internationally

**_The following will be highly regarded, but not essential: _**
- University degree in Engineering, IT, mining or similar working background

Caterpillar is an Equal Opportunity Employer (EEO).

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