Front Office Receptionist Guest Service Agent Gsa

1 week ago

Inverloch, Australia RACV Full time

**The role**
- RACV Inverloch Resort - Victoria
- On-going training, mentoring and career & personal development opportunities
- Be part of a genuine team who is passionate about 5-star customer service

Set between wetlands and pristine beaches of the beautiful Bass Strait, RACV Inverloch Resort is the perfect place to recharge in comfort while reconnecting with nature.

**A day in the life**
“Be the reason someone smiles today”

As a Front Office Receptionist, you will be the face and first point of contact for the RACV Inverloch Resort. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members with the best experience whilst at the reception desk. You will be motivated and hardworking with the “can-do attitude” which will see you thrive in the role.

Your key responsibilities are to undertake the day-to-day duties associated with check in and check out of members, accommodation reservations, answering phone calls and assisting with requests and general enquiries.

This is a permanent part time position, minimum 30 hours. You’ll be rostered to meet the peak and flow of business demands. Shifts will vary across a 7 day rotating roster including evenings, weekends and public holidays.

**We’re offering**
- A competitive hourly rate + penalties
- Ongoing training and career development opportunities
- The opportunity to work for a company that values its employees
- Free roadside assistance

**We’re looking for**
- Minimum 1 - 2 years’ experience in a similar role
- Experience in a 4-5-star hotel or resort, Opera knowledge would be an advantage
- A desire to deliver a high level of customer service
- A professional face-to-face and telephone manner with exceptional communication skills
- Excellent administration and organisational skills
- A high attention to details
- Team player and work well under pressure
- Flexibility to work across a 7-day rotating roster

**A little about us**
As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.

Our eight RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas - and at discounted Member rates - they’ve become valuable places to recharge and reconnect.

**Application process**

Click
**‘Apply’** to submit your CV.

RACV is committed to creating a safe and inclusive environment and therefore encourages women, Indigenous Australians, and people from diverse backgrounds to apply.

Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.

  • Guest Experience Officer

    4 days ago

    Inverloch, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    5 hours ago

    Inverloch, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience

    1 week ago

    Inverloch, Australia Ingenia Communities Full time

    Apply - Share Job description Posted Thursday, 4 September 2025, 9:00 am - We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in...

  • Guest Experience Officer

    2 weeks ago

    Inverloch, Victoria, Australia Ingenia Communities Full time $45,000 - $60,000 per year

    Hey you Yes, you; the one who's always smiling, loves a good chat, and knows how to make people feel right at home. If you're looking for a casual gig that feels more like a holiday than a job, we've got just the spot for youBe Part of Something Bigger at IngeniaAt Ingenia, we're not just building communities, we're creating places where people truly belong....

  • Property Assistant

    1 week ago

    Inverloch, Victoria, Australia The Beach House People Full time $45,000 - $60,000 per year

    Join The Beach House People – Property Care & Guest Experience RoleAt The Beach House People, we care for beautiful holiday homes across Inverloch and the Bass Coast and make sure every guest arrives to a home that feels special. We're looking for someone with a professional background who's ready for a sea change – a role that blends people, properties,...

  • Housekeeping Attendant

    2 weeks ago

    Inverloch, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    4 days ago

    Inverloch, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    4 days ago

    Inverloch, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Night Auditor

    2 weeks ago

    Inverloch, Victoria, Australia RACV Full time $68,800 - $91,800 per year

    $33 - $44 Per hour plus great benefits2 nights (Friday & Saturday) per week 11pm-7am Job description:At RACV Inverloch Resort, set between wetlands and pristine beaches of the beautiful Bass Strait, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people...

  • Housekeeping Supervisor

    2 weeks ago

    Inverloch, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...