Cable Accessories Product Specialist

2 weeks ago

Sydney, Australia TE Connectivity Full time

TE Connectivity's Product Management Teams manage all aspects of a product, from driving new product development to manufacturing to marketing. They are responsible for overall product strategy, business leadership and capacity plans in order to meet sales and profit targets.

**Responsibilities**:

- Product Specialist for TE Cable Accessories products including understudy High Voltage Cable Accessories portfolio.
- Take ownership of maintaining and creating cable accessories kits, including prescribing Bill of Materials, and creating installation instructions
- Maintain training register and organise annual product training sessions with sales team
- Assist in the analysis of daily managerial situations impacting the assigned product lines in ANZ. Examples include:

- Interpret customers' specifications and provide technical product support. Answer detailed customer questions on product including test data, product components, and manufacturing practices and processes.
- Gathering product specification and product attribute information as an input for new product development
- Pricing analysis in preparation of newproduct introduction, price changes, response to special pricing requests
- Performing product cost analysis if necessary.
- Collaborate in assuring products meet applicable standards
- Follow the creation of new part numbers.
- Support in the development and implementation of product testing, inventory management, product rationalization, cost reduction,
- Support Product Manager in issuing product change notices and material change orders
- Support CA Portfolio growth plan in ANZ region, as per business objectives.
- Support business plans for ANZ specific products.
- Support in the development and implementation of product testing, inventory management, product rationalization, cost reduction
- Develop specification and sales support materials including but not limited to installation instructions, brochures, catalogues, data sheets, cross references, etc.
- Gather product-related customer feedback and ensuring customer satisfaction.
- Travel domestic and/or international - customer visits, association presentations, field training when required, etc.
- Support in analyzing product performance returns for evaluation with engineering, generate written customer reports, and properly communicate findings to global product management
- Support with coordinating prototypes for testing with engineering and provide technical assistance to design feasibility and make recommendations for necessary changes
- Reporting tasks:

- Responsible for keeping HRPM informed of the progress, status and direction of assigned product lines.
- Support in driving monthly call with sales for Reporting progress: scorecards, project pipeline, backlog.
- Attending the following monthly review and reporting processes (sometimes out of office hours):

- Scorecard reporting (monthly)
- Revenue, (booking, billing & backlog)
- Standard margin
- TEBIT tracking and ideation. (monthly)
- PFO, slow moving inventory process. (monthly)

**KPIs**:

- Revenue target as signed
- NPS
- Standard Margin
- Product Training Sessions
- PFO Reduction

**Job Requirements**:

- Cable Jointing experience highly regarded
- Tertiary qualification in Electrical or mechanical Engineering, preferable in medium &/or high voltage or power technology.
- At least 5 years of industry experience.

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