Patient Services Manager

1 week ago

Bruce, Australia Calvary Full time

Calvary Bruce Private Hospital
Make a difference at one of Canberra's leading private health care providers
Excellent salary packaging options available
Exciting permanent full time opportunity
About the role
As Patient Services Manager (PSM), you will be a key leader in hospital administration functions, including bookings, patient services, ward clerk(s), sessional clinics and medical records. You will work closely with the Executive and Senior Management teams to ensure all administrative functions are delivered efficiently and drive positive outcomes through effective leadership, while upholding Calvary's values.
**Your main duties will include**:
Ensure the team meets KPIs and maintains high accuracy standards.
Efficiently manage staffing needs and ensure operations run within budget.
Continuously work on process improvement and implementation to enhance service efficiency.
About you
**Mandatory**:
Well-developed understanding of hospital business processes, procedures in the management of Health Information and Patient Services, including a committed customer service approach
Minimum 2 years’ experience in the management of staff with highly developed IT skills including knowledge and management of computerised Patient Administration Systems
Highly effective oral and written communication skills and good interpersonal, organisational and time management skills
Ability to liaise, negotiate and consult with management, staff and patients, through strong customer focus
Demonstrated ability in leading a team in a busy work environment with a focus on meeting prescribed deadlines, and managing interpersonal issues with the team
Current WWVP (Work With Venerable People Card) or willingness to obtain
**Highly Desirable**:
An understanding of Health Fund contracts
Clinical data management and sound analytical skills of a high order
Account office experience
Proven ability to develop, implement and evaluate process and quality control activities
Experience with individual performance management
Proven supervisory ability including experience in performance review, providing feedback and staff selection/recruitment
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you
**Please note the following**:
You will be required to provide evidence of immunisation as required for your role.

  • Career Medical Officer

    6 days ago

    Bruce, Australia CANBERRA HEALTH SERVICES Full time

    **Employment Type** - Permanent, Full Time Positions **Classification** - Career Medical Officer 1 - 2 **Title**: - Career Medical Officer - Emergency Department **Position Number**: 602690+ **Salary**- $140,609 - $209,516 (Plus Super) **Location** - North Canberra Hospital Bruce, ACT **Section** - Emergency Department **Closing Dat**e - 17th June...

  • Cssd Manager

    1 week ago

    Bruce, Australia Calvary Full time

    CSSD Manager - Buce Private Hospital Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Permanent full-time position About the role We are seeking an enthusiastic CSSD Manager to join our team at Bruce Private Hospital. The CSSD...

  • Retirement Living

    1 week ago

    Bruce, Australia Calvary Full time

    Calvary Haydon Retirement Community Retirement Living & Customer Contract Manager - Part Time - Permanent Part Time Position! - Exciting Carer Progression Opportunity! - Make a Difference at One of Australia’s Leading Health Care Providers! About the role This position is a joint Retirement Living Manager (RLM), 3 days per week and The Customer and...

  • Ward Clerk/admin Officer

    1 week ago

    Bruce, Australia Calvary Full time

    Ward Clerk & Admin Officers - Bruce Private Hospital Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Full time, part time and/or casual positions available Monday - Friday working hours Free onsite parking About the role As part...

  • Registered Nurse Level 2

    2 weeks ago

    Bruce, Australian Capital Territory, Australia Calvary Healthcare Full time $80,000 - $120,000 per year

    Calvary Bruce Private HospitalRegistered Nurse Level 2 - Permanent Full TimeProgress with purpose at one of Australia's largest health care providersGet ahead with salary packaging, benefits and professional development in a supportive team environmentChallenge your self with an entry point Perioperative Management role About youThe Registered Nurse is...

  • Ward Support Officer

    6 days ago

    Bruce, Australia Calvary Full time

    Calvary Bruce Private Hospital Casual Positions Starting from $27 + per hour Make a difference at one of Canberra’s leading private healthcare providers Proof of valid Working with Vulnerable People (WWVP) Registration Permanent full-time position/Part time positions available Excellent salary packaging options available About Calvary Bruce Private...

  • Career Medical Officer

    1 week ago

    Bruce, Australia Calvary Full time

    Career Medical Officer (CMO)-Calvary Bruce Private Hospital Join one of Canberra’s leading private healthcare providers Progress with purpose in a supportive team environment Get ahead with salary packaging, benefits and professional development Permanent part time and casual positions working on average 4 shifts a month About Calvary Bruce Private...

  • Registered Psychologist

    36 minutes ago

    Bruce, Australian Capital Territory, Australia Calvary Bruce Private Hospital Full time $80,000 - $120,000 per year

    Progress with purpose at one of Australia's largest health care providersGet ahead with salary packaging, benefits and professional development in a supportive team environmentPrivate practice flexibility:We can offer a dedicated consulting room rent-free for your private clients in exchange for a commitment of 2.5 days per week working with our...

  • Hospitality Coordinator

    6 days ago

    Bruce, Australia Calvary Full time

    Hospitality Coordinator - Bruce Private Hospital Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Full time, permanent position Key Responsibilities To provide support to the Hospitality Services Manager in all aspects of the...

  • Branch Manager

    2 weeks ago

    Bruce Rock, Australia Elders Rural Services Full time $80,000 - $120,000 per year

    Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all...