
Salesperson & Service Advisor - Brookvale,nsw
7 days ago
JAX Tyres & Auto Brookvale
About Us
At JAX Tyres & Auto we are a diverse and dynamic team, dedicated to providing Australian’s with the best tyre and auto servicing possible. We are a proud, house-hold known and trusted brand which value our customers experience and above all, safety. Our hard work ethic and vibrant culture creates a positive working environment across our close-knit network and is the driving force behind our excellence.
About the Role
JAX Tyres & Auto is excited to welcome a new, experienced Saleperson/Service Advisor to their friendly team. In this role, you will lead customers through an exceptional customer service experience, guiding them to the decision that best meets their wants and needs. You will work closely with your store manager, motor mechanics, tyre technicians and wheel aligners to deliver the best service to our valued customers, ensuring everyone leaves our store happy and with peace of mind driving. Your main day-to-day tasks would include:
- Attending to customers and providing exceptional customer experience
- Manage customer enquiries on the phone and face-to-face
- Communicate service bookings from beginning to end ensuring customers are kept updated throughout the day regarding their vehicle
- Motivating, encouraging and communicating with your team
- Building and maintaining positive relationships with customers
- Handling and processing payments
- Maintaining sales, receipts and stock records
- Liaise and communicate with suppliers in a clear and professional manner
About you
- A current Australian driver's licence
- Mechanical background
- You are an excellent problem-solver
- Customer centric
- You can work cooperatively in a team environment, but also confidently when unsupervised
- Excellent communication skills when dealing with customers and team members
- Knowledge and compliance of work health and safety practices
- Experience working in Dealesship (desirable)
- Qualified in Light Vehicle Motor Mechanics (desirable)
What we offer
- Career growth opportunities through our industry leading training opportunities
- Reward and recognition for your hard work
- Exclusive staff discounts on our products and services
**Job Types**: Full-time, Permanent
**Salary**: $48,197.74 - $75,000.00 per year
Ability to commute/relocate:
- Castle Hill NSW: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (preferred)
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