
Product Owner
2 weeks ago
**About us**
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
**About the role**
Service Victoria has delivered its initial three-year program, which included establishing the new agency and delivering a digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems. Service Victoria is now focused on building the future organisation and the appropriate IT organisation structure and capability that will allow the implemented solutions to be maintained, supported and expanded on an on-going basis. You will also have a chance to work on continuously improving our service offering by bringing in structured improvements based on data analytics and insights from customer experience officers. Reporting to the Product Tribe Lead, this is an integral role to ensuring the delivery of significant platform upgrades including tools and operating environment.
**Key Accountabilities**
- Liaise with key stakeholders to identify and develop service reform opportunities to improve services for Victorian citizens.
- Represent and balance the needs of customers together with business requirements to provide vision and direction to the delivery team that enables them to deliver the highest value product suite.
- Analyse customer feedback and the overall the performance of the product portfolio from a business, agency and client perspective to identify and prioritise enhancements to improve Service Victoria's products and the experience for customers.
- Manage and prioritise the product backlog.
**About You**
- Track record of proactive stakeholder engagement, potentially in a business development or similar function.
- 5+ years' experience in product management or product ownership in a digital environment.
- Demonstrated experience working in an Agile team and providing guidance and direction for the team.
- Strong experience in Agile methodologies and tools such as Jira and Confluence. Scrum master experience would also be an advantage.
For specific responsibilities please review the attached position description. This is a 12 months fixed term role, based in our Footscray office with hybrid working options.
This position is only open to applicants with relevant rights to work in Australia.
**How to apply**
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)
**Other relevant information
-
Content Designer
2 weeks ago
Footscray, Australia Service Victoria Full timeService Victoria is the one place to go for government services. It's our job to make things easy. Accessible and considered content is critical to our success. That's where you'll come in. Our UX writers make sure that we talk in plain language, avoid jargon and acronyms, and put our customers first in every experience. What you'll be doing, exactly We're...
-
Sandwich Artist
1 week ago
Footscray, Australia Subway Full timeWe have several **Sandwich Artist**positions available at the following Subway stores: Subway Footscray - 61-63 Leeds St, Footscray VIC **Shifts Schedule**: - Morning staff - Day/Lunch staff - Evening shift There are lots of opportunity to grow with **Australia’s largest subway group**. There will be training and career pathways. School going students...
-
Subway Sandwich Artist
4 days ago
Footscray, Australia Subway Full timeWe have several **Sandwich Artist **positions available at the following Subway stores: Subway Footscray - 63 Leeds St, Footscray VIC 3011 **Shifts Schedule**: - Morning staff - Day/Lunch staff - Evening shift There are lots of opportunity to grow with **Australia’s largest subway group**. There will be training and career pathways. School going...
-
Subway Sandwich Artist
2 weeks ago
Footscray, Australia PG Operations Pty Ltd Full timeWe have several **Sandwich Artist **positions available at the following Subway stores: Subway Footscray - 63 Leeds St, Footscray VIC 3011 **Shifts Schedule**: - Morning staff - Day/Lunch staff - Evening shift - Night Staff - Late night Staff There are lots of opportunity to grow with **Australia’s largest subway group**. There will be training and...
-
Delivery Lead
24 hours ago
Footscray, Australia Service Victoria Full timeWho we are Service Victoria is the one place to go for government services. It's our job to make things easy for customers and we're proud of our track record. Customer satisfaction with Service Victoria is consistently high at more than 95 per cent and our app was the most downloaded in Australia in 2021. We deliver modern government services designed...
-
Delivery Lead
2 weeks ago
Footscray, Australia Service Victoria Full timeWho we are Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...
-
West Footscray, Australia Supercheap Auto Full time**Bring your retail leadership experience to our NEW STORE OPENING in West Footscray!** Join the management team at Supercheap Auto and bring your customer service skills! We don’t just sell products; we’re about inspiring our customers to get the most out of their leisure time and we want the same for our team. Assistant Store Managers are...
-
Training Specialist
2 weeks ago
West Footscray, Australia GrainCorp Full time**What did you have for breakfast today**? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed and industrial customers around the world, we are proud to say we’re leading the way in sustainable...
-
Service Manager
2 weeks ago
West Footscray, Australia Refresh Hygiene Full timeRefresh Hygiene is a fast-growing, sanitary bin and hygiene services company operating out of two service hubs (Dandenong & West Footscray). We provide a wide range of services to businesses, schools and commercial facilities and support to people living with a disability through the NDIS. Our main products and services include: sanitary bins, nappy bins,...