Audiology Assistant

**Benefits & Perks**
- Free Staff Parking
- Birthday and Volunteer Leave
- 30% Family & Friends discount
- Health & wellbeing support through our Employee Assistant program
- Retail discounts through Specsavers Perks program
- Work-life balance and permanent employment opportunity

**About the role**

As the first point of contact for all customers, this role gives you an opportunity to play a critical part in the Specsavers Audiology Customer Journey by offering expert guidance and support to the community.

You will also have the opportunity to progress from an Audiology Assistant into a Clinic Manager through our comprehensive training program.
- Provide exceptional customer service and build lasting positive relationships
- Perform hearing screening and hearing aid maintenance (full training provided)
- Building rapport with clients and determining best cause of action through triaging appointments
- Schedule appointments through the Simply Hearing system
- Manage administrative duties
- Liaise with store partners and ensure smooth flow of daily clinic operations

**To be successful in this role, you will possess the following;**
- Passionate about making a meaningful impact on the lives of others
- Previous experience in a fast-paced retail/customer service environment
- Previous experience in Audiology, allied health preferred but not essential
- Strong interpersonal and communication skills, with empathy towards others
- Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
- Committed towards continuous learning and development. **Full Audiology training provided**

**Job Types**: Part-time, Casual

Pay: $26.80 - $29.29 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Extended annual leave
- Professional development assistance

Schedule:

- 8 hour shift
- Fixed shift
- Monday to Friday
- Rotating roster
- Weekend availability

Work Location: In person

Application Deadline: 08/11/2024