Technical Equipment Repairs Manager

We’re no ordinary Pool Shop. Come and see why we’re regarded as THE place to work in the industry.
- Free monthly breakfasts, team building events, health and wellbeing initiatives, a range of internal and external training courses the list goes on
- No more fuel costs We'll give you a fully maintained work vehicle with FREE fuel to drive to and from work, and for reasonable private use.

**About Us**

As a multi award winning family-owned business, we’re widely regarded as an Employer of Choice within the rapidly growing Pool & Spa industry. We offer a flexible and supportive working environment with plenty of job variety, opportunity for professional growth, and exciting promotional opportunities - from junior technician up to team leader and specialist roles.

We invest in our people and provide an attractive range of employee benefits - from free monthly team breakfasts, fun team building events and health and wellbeing initiatives, to a variety of internal and external training courses to equip our team as the best in the industry.

**About the Role**

Our Repairs Business is booming and we have created a role to manage Robotic Pool Cleaner repairs and manage pump, chlorinator and other repairs.

We're looking for an experienced pool professional to join our team and manage our workshop.

Reporting to our Business and Operations Manager and supported by a close-knit team, your responsibilities will include:

- Managing, scheduling and prioritising workshop repairs of all types of pool equipment, including new robot, pump, and chlorinator conversions.
- Maximizing spare parts revenue and overseeing the end to end process of repairs and lodging warranties with various manufacturers
- Optimising the stocking and turnover of spare parts to ensure quick turnaround of repairs whilst minimising dead stock holdings
- Working towards our vision of having the most skilled technicians and selling premium, sophisticated products that we can fully support.
- Providing technical and training support to our Service Technicians & Store Team
- Offering onsite leadership and support to ensure efficient operations and maximising sale opportunities
- Implementing a flexible scheduling system for refits, installations, and other repair tasks

Success in this role will be based on your ability to build and maintain strong relationships with customers and provide trusted advice and solutions.

**Skills & Experience**
- Previous experience within the pool & spa industry
- A current Australian driver’s licence
- High level attention to detail and a strong work ethic
- Strong customer service and communication skills
- Technical aptitude and the ability to work unsupervised and in outdoor environments throughout all seasons
- Physical fitness, as regular heavy lifting (up to 20kg) is involved

**Why join our team?**

A competitive remuneration based on your skills and experience is on offer, along with attractive bonus incentives and career progression. Company vehicle, FREE fuel, Phone, Tools of Trade & Uniforms are also provided.

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $80,000.00 per year

**Benefits**:

- Company car
- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you physically fit and capable of regular heavy lifting (up to 20kg)?

**Experience**:

- swimming pool maintenance: 1 year (required)

Licence/Certification:

- Australian Drivers Licence (required)

Work Authorisation:

- Australia (required)

Work Location: On the road