Brunello Cucinelli

**ABOUT BRUNELLO CUCINELLI** Brunello Cucinelli is a globally renowned luxury brand synonymous with timeless elegance, exceptional craftsmanship, and a philosophy of "humanistic capitalism." Known for its exquisite cashmere collections and refined lifestyle offerings, Brunello Cucinelli represents the pinnacle of Italian luxury, blending tradition with modernity. **POSITION OVERVIEW** This position offers 20 hours 3 days per week in the heart of Sydney CBD. **KEY RESPONSIBILITIES** **Client Engagement and Service Excellence** - Provide an exceptional in-store experience that reflects the Brunello Cucinelli ethos of humanistic luxury. - Establish genuine, long-term relationships with clients, offering personalized styling and wardrobe consultations. - Serve both local and international clientele, including Mandarin-speaking clients, with cultural sensitivity and fluency. - Facilitate exclusive experiences such as private appointments, wardrobe reviews, and previews of new collections. **Sales and Product Knowledge** - Meet and exceed individual and boutique sales targets and KPIs through client-focused selling techniques. - Demonstrate in-depth knowledge of the brand’s history, philosophy, craftsmanship, and seasonal collections. - Maintain strong awareness of luxury retail trends and client preferences to tailor recommendations. **Team Collaboration and Store Operations** - Collaborate closely with fellow Client Advisors and Boutique Management to support daily operations. - Assist with inventory management, visual merchandising, and boutique upkeep to uphold brand standards. - Support events and trunk shows as a key touchpoint for relationship building and client loyalty. **Brand Representation** - Represent the Brunello Cucinelli brand with authenticity, elegance, and professionalism in all client interactions. - Uphold and communicate the brand’s values of craftsmanship, sustainability, and refined luxury. **QUALIFICATION AND SKILL** - Previous experience in luxury retail, preferably with women’s and men’s luxury fashion apparel experience. - Strong interpersonal and communication skills, with the ability to create meaningful client relationships. - A deep appreciation for craftsmanship, sustainability, and Italian luxury, with a passion for the Brunello Cucinelli brand. - Detail-oriented, with excellent presentation, styling, and storytelling abilities. - Fluency in **English and Mandarin** is highly preferred to support international clientele. **WHAT WE OFFER** - The opportunity to work with one of the world’s most prestigious and gentle luxury brands, known for its commitment to quality and sustainability. - A dynamic and supportive work environment that encourages creativity and personal growth. - Competitive compensation package, including performance-based incentives. **Job Type**: Part-time Pay: $30.00 - $60.00 per hour Work Authorisation: - Australia (required) Work Location: In person