Duty Manager at Lone Pine Tavern

2 weeks ago

Rooty Hill, Australia Zenith Hotels Full time

**Description**:
Lone Pine Tavern at Rooty Hill is a place the whole family can enjoy, with live sport and activities 7 days a week, a magnificent sports bar, family dining and a fantastic play area for the kids. The venue boasts a high-end gaming room and TAB, one of the best outdoor courtyards with a gigantic outdoor screen, a fantastic bistro as well as late night entertainment which includes live music and DJ’s making Lone Pine Tavern the place for everyone.
ABOUT US
We are on a journey to become the most iconic hospitality group in the world, led by phenomenal people. We aim to achieve this by creating an environment for our people to thrive in and deliver exceptional experiences.
ABOUT THE OPPORTUNITY
As an energetic, passionate, and experienced Duty Manager, you will join the management team to drive and deliver outstanding experiences for our customers every day. You will be responsible for leading and mentoring the team while managing a variety of shift operations, working closely with the Assistant Manager and General Manager.
ABOUT YOU
You are a positive and passionate manager with a proven track record in high-volume, fast-paced multi-faceted venues. Motivated to work hands-on, you will be actively present on the floor, supporting our team to deliver exceptional experiences. You will demonstrate the following:

- At least 2 years of experience as a Duty Manager in a similar role within a large, multi-faceted venue.
- Availability for days, nights, and weekends.
- Current RSA/RCG/ARCG certification is mandatory
- Experience with IdealPos and Deputy is advantageous.
- Exceptional leadership skills with the ability to use initiative.
- Ability to remain calm under pressure, creating a collaborative team atmosphere.
- Quick-thinking, adaptable, and capable of problem-solving on the run.
- Highly organized, maintaining consistency in service quality.

PERKS AND BENEFITS
- Above-market salaries.
- Employee discounts at all venues across our group.
- Opportunities for career growth and development.
- Supportive and engaging team culture.
- 24/7 Employee Assistance Program.

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