Program Manager

Full Time
- Above award salary and salary packaging options
- Help make a positive impact on people’s lives

**About Us**

**Enterprise & Training Company Limited (ETC)** is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

We currently have an opportunity for a new Program Manager to join our team within our** Self-Employment Assistance program.**

**The Role - A Day in the Life of an Program Manager**:
You will be responsible for the design and delivery of the Self-Employment Assistance program across ETC’s footprint, whilst overseeing operations, financial budgets, and performance. This position will also be required to manage staff and resources to achieve the successful delivery of the Self-Employment Assistance contract in each Employment Region (ER) and operational budgets to achieve ETC’s agreed targets as set by the DEWR.

**Your Key Responsibilities** will include;
- Manage Self-Employment Assistance service delivery including caseload management, business planning, coaching and advice, delivery of training, client selection, mentoring services, compliance against the DEED, ESS reporting and financial management.
- Meet Contractual KPI's across all service elements
- Achieve levels of business performance, as measured by Workforce Australia Services - Self-Employment Assistance targets whilst ensuring delivery of this is in accordance with contractual compliance
- Management of the Self-Employment Assistance budget, in an effective and efficient manner and meeting ETC set budget expectations

**Criteria for Success**
- Demonstrated experience managing business and/or training programs, strong experience in contract management and ESS reporting.
- Previous experience in managing a team and problem solving
- Demonstrated experience in achieving KPI's
- Ability to develop and maintain sustainable relationships and networks with stakeholders.
- A current, clear National Police Check
- A current Working With Children Check / QLD Blue Card

**Why work for ETC**

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family

**We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you**

**How to Apply**

**Applications close**:
**More information**

**Our Culture**

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.

**Our Reference**: RA25023