Receptionist/administrator

4 days ago

Canterbury, Australia i-Fit Group Full time

If you are highly motivated, enthusiastic and has passion in customer service and administrative role then this is the right job for you You will be responsible for assisting practitioners in their day to day schedules. You will ensure the smooth operation within the office. You will be the first initial contact of all i-Fit Group clients and will be providing excellent customer care.

**Where You’ll Be Working**

Experienced, Skilled, Professional and Dedicated Team

i-Fit Group is a dynamic allied health organisation focused on enriching the lives of our clients. Our highly-trained, experienced and dedicated team work together to achieve a common purpose. We have a shared sense of determination and commitment to your health and recovery. We adopt a holistic and client-centric framework to help you achieve the best possible treatment outcomes and individual goals.

i-Fit Group works with children with physical disabilities as well as learning and behavioural difficulties. We work from a primary and centrally located office with the latest technology, we also complete treatment and assessments within school/home environments to develop SMART goals and attain developmental milestones through sound clinical modalities.

**What You’ll Be Doing**
- Meet and greet of patients/clients at the reception area
- Answer enquiries and bookings over the phone
- Manage patient bookings in the database
- Ensure COVID-19 Safety Procedures are maintained
- Assist with reports and schedules
- Compile marketing material for events
- Management of all patient data, correspondence
- Invoicing and receipting of consultations
- Liaise with referring doctors
- Maintain professionalism at all times
- General administration
- Organising venues for workshops
- Organise tea and coffee
- Maintain and ensure office cleanliness

**_What You Will Get in Return _**
- i-Fit Group ensures to keep the morale up with our regular socials and activities. We value our team’s happiness and mental health and make sure that we always have fun in between the hard work we do_
- Full-Time positions available
- Competitive remuneration package on offer
- Excellent training and support
- Internal Training courses
- Individualised career progression plan
- Team building events including luncheons and nights out
- Kitchen amenities fully stocked and is accessible to all team members

**What do you need to join?**

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.
- Minimum 1 year experience in the receptionist role
- Certificate in Medical Receptionist (desirable)
- Experience in similar role within the health and medical field
- understanding the NDIS
- Exceptional organisational skills - time management, keen eye for detail, muti-tasking
- Strong interpersonal skills - good communicator, team player, pro-active
- Excellent administrative and computer skills (MS Office)
- Great communication skills - ability to build good rapport with clients and the team
- Punctual, Accountable, Reliable and Committed
- Ability to work on Saturdays
- _Working hours: Mon-Sat 8:30 - 5:30 (5-day work week)_
- Ability to speak Arabic would be highly desirable for this role

**Feeling excited to join us yet?**

Feel free to check our sites below to see us in action and having fun at work

**Salary**: $21.00 - $26.00 per hour

Schedule:

- Day shift

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (required)
- Medical administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

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