Team Leader

**Job Description**:

- Create an inspiring team environment with an open communication for Community Carers
- Stable Permanent Full Time Opportunity
- Flexibility to work either in Lewisham or Waterloo
- Convenient onsite parking available - 9am to 5pm, Monday to Friday

We have an exciting opportunity for an energetic and customer-centric individual who loves variety and thrives in a busy and integral position. Join our Home and Community Services (H&CS) team in the role of Community Worker Team Leader.

**_ What we offer;_**
- We are a leading In Home Aged Care provider, providing job security
- Work with a dedicated and supportive team with an inclusive “people first” culture, ensuring support in the role
- Build a career with a successful and values-based organisation, working with a purpose
- We offer Not For Profit Salary Packaging and other benefits, granting higher take home pay

**_ About the role;_**

In this office based role, you will work collaboratively with another Team Leader, you will lead and coach a dedicated team of Community Workers who service our clients in the South East Sydney and Inner West regions of Sydney to ensure an exceptional customer experience, compliance with all care requirements, staff support and development.
- Responsible for day to day supervision, direction and management of Community Workers within the regions.
- Oversee the work of Community Workers, including conducting performance reviews and mentoring, ensuring compliance with policies and procedures, providing guidance and direction to improve performance, conducting incident investigation, recognizing performance and positive behaviour.
- Work closely with Coordinators, Care Advisors and the Regional Manager, providing feedback and addressing any service delivery concerns

**_ About you;_**
- High level of verbal and written communication skills
- Demonstrated experience in a supervisory position and ability to conduct performance reviews - essential
- Understanding of rostering management systems
- Previous experience as a Home Care Worker (min 3 years) or equivalent is highly desirable
- Cert lll or lV in Aged Care or equivalent
- Demonstrated knowledge of WHS policy and processes
- High degree of computer competency with an ability to learn new software programs
- Registered and insured motor vehicle and a current unrestricted drivers' licence - Km's reimbursed
- Proof of vaccination

**Catholic Healthcare** is a leading not-for-profit provider of residential aged care, home and community services, retirement living and healthcare across NSW and SE QLD. Together, our team of over 4000 people are dedicated to our Mission of helping the people that we serve to live life to its fullest every day.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.