Sales Support and Logistics Officer

3 days ago

Smeaton Grange, Australia Novofit Full time

_**Do you have customer service experience? Are you looking for an entry level role to get you started?**_

Come join our team as a Sales Support and Logistics Officer working in our New South Wales office.
- **This role offers a salary of $55,000 per annum plus super.**_

Reporting into the Sales Support and Logistics Manager, the Sales Support and Logistics Officer will work closely with both the sales and operations team to execute customer orders from order confirmation through to final installation. As the Sales and logistics officer, you will coordinate; materials, installation schedules, equipment building, shipment arrivals and departures, customer liaison and freight tracking, to ensure a smooth process and best in class customer experience.

The Sales Support and Logistics Officer will be the key link in the communication chain between Sales and Operations, ensuring all orders, POs, projects and installations are accurately entered and tracked in management software.

**Main Responsibilities**:

- Reception/Phone duties - first port of call
- Customer enquiries
- Sales and order coordination
- Maintain and report on installation schedules
- Shipping and freight coordination
- Data entry and management software upkeep

**The Talents You Bring**:

- Demonstrated experience in administration or customer service role
- Customer service focus - solicits and uses feedback for continuous improvement and strives for quality and excellence
- Work autonomously on tasks and takes responsibility and ownership over outcomes
- Positive can-do attitude
- Quick learner with a highly flexible approach, adjusting to changing needs and requirements
- Well-developed communication skills, written and oral
- An ability to identify issues and demonstrated problem solving skills
- An ability to work as part of a team and promote a workplace culture that enables positive working relationships (internal and external)

**Why Join Novofit?**

For 40 years NovoFit has been maintaining long term strategic partnerships with the worlds best-in-class fitness brands, developing our industry expertise, delivering state-of-the-art fitness facilities throughout Australia and the Asia Pacific.

We are a national organisation, proudly Australian owned and run.

You’ll learn new skills, develop existing ones, deepen your experiences and join a team of highly professional and very committed people.

We can offer:

- Training and development opportunities
- An Employee Assistance Program (EAP) that’s available to all staff
- Free gym membership at approved partner venues
- Rewards & Recognition program
- NovoFit products at cost plus 15% for yourself and immediate family

**Salary**: $55,000.00 per year

**Benefits**:

- Employee discount
- Gym membership
- Professional development assistance

Schedule:

- Monday to Friday

Application Question(s):

- Are you comfortable commuting to this job's location?

Work Authorisation:

- Australia (required)

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