Technical Specialist

**Technical Specialist - Infrastructure**

Melbourne, VIC, AU, 3000

**About us**:
We’re a team that cares about you and your community. CitiPower and Powercor Australia is an essential service, supplying reliable, safe and affordable electricity vital for our customers and a clean energy future.

In designing and delivering these services, our people are united by a real sense of purpose to empower customer choices in ways that are important for our communities and the environment. Using advanced analytics, knowledge built through years of practical expertise, partnerships with leading researchers, and the courage to experiment, our people are proud to be disruptive influencers amongst the electricity industry.

**About the Role**:
This is an exciting opportunity for an experienced Technical Specialist to join our IT Workplace Technology team based at our Melbourne CBD office in a full-time permanent capacity.

This role will be responsible for providing tactical and operational direction to all our Workplace Domain technical resources. In addition, the role will ensure that all the relevant IT Infrastructure, security and end user compute delivery skills are available, assigned and correctly utilised to delivery to the wider project delivery outcomes.

Working directly with Delivery Leads, Project Managers, Technical and Functional SME’s and vendors, this role is a fantastic opportunity to embed yourself into the business and be part of our many exciting projects.

**In this role you will deliver**:

- Develop resourcing plans and reports in conjunction with key system and business stakeholders in a multi-sourced environment
- Assist with resource allocation in relation to projects. This may involve liaison with technical resources in the wider organization i.e., security, other domains, vendors.
- Create and maintain documentation according to organisational standards (procedures, technical documentation and process diagrams associated with IT Infrastructure) as part of project delivery and enhancement activities
- Develop detailed system implementation plans in conjunction with key system and business stakeholders
- Work with Project Managers and SME’s, across domains, to understand technical resourcing requirements as required
- Recommend and implement opportunities for technical project delivery and operational improvement
- Provide consulting or training where more difficult and / or technical matters associated with delivery arise.

**To succeed in this role you’ll have**:

- Tertiary qualifications in IT or related discipline
- ITIL qualifications; foundation level minimum
- Microsoft, Cisco, Citrix Cloud and VMWare certifications - advantageous
- Experience in managing technical resources
- Experience in delivering multiple concurrent projects successfully, and to schedule

**Your career with us**:
We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. Working with us means being fully supported to make the most of new experiences, and to build a career through a range of opportunities to learn from the best and to grow in a safe, inclusive, flexible and collaborative environment.

Our greatest priority is the health, safety and wellbeing of our people and the communities we operate within. This includes their physical safety - ensuring everyone gets home safely everyday - as well as their psychological safety, by ensuring everyone has the resources and support needed to achieve a work-life balance and be the best they can be.

**What’s next?**

OUR VALUES: Live safely, Be Customer and Community Minded, Succeed Together, Be The Best You Can Be, Improve Our Business

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**Job Types**: Full-time, Permanent