
Customer Service Expert
1 week ago
**Global Work & Travel** is one of the world’s leading gap-year travel brands, now operating in 6 worldwide markets and is the recipient of numerous business awards. As the name suggests, we provide young people with experiences to work & travel abroad, from working holidays in Australia to teaching in Italy and volunteering in Costa Rica and 50 other trips in between. Established in 2008, we have helped over 70,000 people to see the world as more than a tourist. We are centrally located in Varsity Lakes on the Gold Coast, QLD at a fun co-working space, plus offices in the UK & Canada with collectively over 100 team members.
If you love travel and enjoy working with customers you’ll love working here We are currently seeking an enthusiastic **Customer Service Expert** to be a key member of our talented team to manage and coordinate working holiday makers arriving in Australia and New Zealand to commence their gap year.
By joining our team, not only will you have massive future career potential within one of the hottest young travel companies, but you’ll join a 100+ person global business full of talented, skilled and driven professionals who are leading its industry.
**Key Responsibilities**
- Maintain relationships with customers by building rapport and being their support system
- Coordinating job interviews pre arrival
- Managing our internal database with regular check ins with all of our customers
- Booking additional accommodation, airport transfers & tours
- Conducting engaging virtual orientation sessions when customers arrive in Australia & New Zealand
**Minimum Requirements**
- Excellent time management skills
- Customer orientated to deliver a premium experience
- Computer literacy
- Excellent communication skills (written & verbal)
- Self-motivation
- Attention to detail
**What We Can Offer You**
- Full time Monday to Friday role
- A fun coworking office space & great workplace culture with regular office events
- A competitive salary
- Paid birthdays off
- Annual travel bonus
- Friday drinks
- Quarterly staff events
- Team member of the quarter
- Plus so much more
This position is **full** **time** with an **immediate** start.
**Salary**: $55,000.00 - $60,000.00 per year
Schedule:
- Monday to Friday
- No weekends
-
Customer Services Representative
1 week ago
Varsity Lakes, Australia National 360 Full time**About National 360** National 360 provides high-quality Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support and Early Childhood services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. Continuing its exciting national expansion, the business aims to become the number one provider of allied...
-
Customer Service Coordinator
1 week ago
Varsity Lakes, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Customer Service Representative
1 week ago
Varsity Lakes, Queensland, Australia beBeeCommunication Full time $60,000 - $80,000Job Description">We offer a unique opportunity to work in a hybrid environment, with the option to work from home and office. This role involves providing excellent customer service to our clients, working as part of a team to ensure high levels of service delivery and maintaining accurate records.The successful candidate will have strong communication...
-
Customer Service Career Advancement
2 weeks ago
Varsity Lakes, Queensland, Australia beBeeCareerOpportunity Full time $45,000 - $80,000Customer Service Representative Opportunity">We are currently seeking a skilled and experienced Customer Service Representative to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and wants to make a real difference in the lives of others.">As a Customer Service Representative, you...
-
Customer Contact Officer
1 week ago
Varsity Lakes, Australia Serco Full time**Customer Contact Officer** - Debt Work Tier 1 Casual Opportunities (Full time hours) **Location**:Varsity Lakes, QLD **Pay Rate**: $29.22 per hour plus 25% loading for casual rate. - Positions available in a purpose driven environment - Fully paid training for 6 weeks, plus a period to consolidate your skills. - Hybrid working available or fully remote...
-
Customer Contact Officer
1 day ago
Varsity Lakes, Australia Serco Full time**Customer Contact Officer** - Debt Work Tier 1 Casual Opportunities (Full time hours) **Location**:Varsity Lakes, QLD **Pay Rate**: $29.22 per hour plus 25% loading for casual rate. - Multiple positions available in a purpose driven environment - Fully paid training for 6 weeks, plus a period to consolidate your skills all onsite at our Varsity Lakes call...
-
Customer Experience Ambassador
2 weeks ago
Varsity Lakes, Queensland, Australia beBeeCareer Full time $104,000 - $130,878Are you looking for a challenging role in customer service? As a Customer Contact Officer, you will be the first point of contact for our customers, providing them with timely and effective solutions to their queries.About the RoleThis is a permanent full-time opportunity that offers a range of benefits including flexible work arrangements, opportunities for...
-
Customer Contact Officer
1 day ago
Varsity Lakes, Australia Serco Full time**Work options**: Hybrid Full time training from site followed by requirement to attend office 1 day per fortnight minimum once training is completed. Location: Varsity Lakes (Initial Training), Hybrid Working Conditions (1 day per fortnight in office) About Us: Position Overview: We are seeking dynamic individuals to join our team as Customer Contact...
-
Retail Manager
1 day ago
Varsity Lakes, Australia The Watch Dealers Full timeThe Watch Dealers, a leading name in pre-owned luxury watches, is seeking a full-time **Retail manager** to join our growing team on the Gold Coast. This is a customer-facing sales role, requiring a high level of professionalism, product knowledge, and customer service. You'll be responsible for providing expert advice to clients, managing inventory, and...
-
Customer Contact Officer
1 day ago
Varsity Lakes, Australia Serco Full time**Work options**: Hybrid An exciting recruitment opportunity is on the horizon — register your interest now. - Earn $34.55 per hour - includes 25% casual loading - Work flexible weekday shifts between 8am - 8pm - No experience needed — we’ll support you from day one Job Title: Customer Contact Officer - Work from Home Location: Varsity...