Allocations Coordinator

**About Us**

As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.

The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities.

In these unprecedented times, we must do what we do best: We connect. We Respect. We make it possible.

A new opportunity for an Allocations Coordinator is now available at our **Hornsby** Home Care Service Centre. We are currently looking for 2 superstar allocators to support the branch

**About Your New Role**:

- Create an effective scheduling and rostering service to align Care Worker rosters efficiently to meet customer requirements
- Plan, forecast and management workforce planning requirements, including roster changes, leave and absence planning and new employee on boarding to ensure effective coverage of all shifts to client needs and service delivery targets.
- Assist with providing branch administrational support as required
- Assist with client phone based inquiries via triage of service support when required
- Maintain accurate and up to date client and employee records
- Participate in our out of hours/ on call roster as required

**About You**:

- Professional verbal and written communication skills
- Experience rostering and scheduling staff in a high volume and fast paced work environment ideal but not essential - **we would consider an applicant seeking a career change** if you come from a strong Admin/Receptionist support role
- Experience with scheduling and rostering services for a highly contingent workforce with complex and changing client requirements
- Previous experience in Scheduling, Allocations and/or Resource Management ideal but not essential
- Competent using MS Suite and online rostering technology/systems

**Why Join Us**:

- Yearly Paid Community, NAIDOC and Wellbeing days
- Competitive Remuneration
- 14 weeks paid parental leave - equal benefit for both parents
- Bump to Baby program - a support service connecting you to a team of maternal health experts, midwives, and nurses
- Flexible Work Options - Including 1 Work from Home day
- Supported learning and career development including access to our suite of LinkedIn Learning courses and Australian Unity’s Employee Learning platform
- Use of shared branch vehicle for client visits and business
- Access to a range of great staff discounts on Australian Unity Financial Services products, including attractive discounts on Private Health Insurance

**What Makes Us, Us?**
- We’re all about lifelong learning
- We’re all about supporting your wellbeing
- We take care of our people, they take care of our customers
- We’re all about making a bigger difference together

A career within our sector can provide an exciting pathway for people working in Aged Care already or transitioning in these unprecedented times.

We are here to make a difference every day, small things, big things and everything in between. We encourage you to join our team in this meaningful journey and make a difference in your local community.

At Australian Unity the health, safety and wellbeing of our people and our customers is our highest priority. In recognition that COVID-19 is affecting the way we work and creating new and sometimes challenging issues for our people, we have special leave arrangements in place and strengthened measures to support employee mental health and wellbeing.

All successful persons will be required to provide proof of COVID vaccination before commencing employment or medical exemption certificate from a registered medical practitioner. Your Talent Acquisition Specialist will help guide you through this requirement, we thank you for your understanding and support during these unprecedented times.