Support Officer, Governance

Location: Melbourne | CBD

Job type: Ongoing - Full Time

Organisation: Department of Transport and Planning

**Salary**: $76,817 - $93,275

Occupation: Regulatory Governance and Compliance

Reference: 5952

**About Us**

The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

The department is committed to building a culture where we say 'yes' to flexible work arrangements, provide personal and professional development programs and support ways of working that help employees balance work and life.

The department is an equal opportunity employer and welcomes applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds and those who identify as LGBTIQ+. The department provides workplace adjustments for applicants with disabilities.

**People & Business Services **is a Group within the Department of Transport and Planning and is responsible for providing business-enabling people and corporate services functions to drive a high-performance culture and to support integrated operations.

The Governance and Portfolio Services Division is responsible for delivering high-quality services and advice that supports and empowers the transport and planning portfolio to make good decisions, and to provide confidence that risk management, behaviour, performance, and service delivery is continuously improving.

**About the Role**

The Governance and Corporate Secretariat team operates in a dynamic and fast-paced environment, providing governance and secretariat services to the department and its senior decision-making committees. The Governance Support Officer plays an important role in ensuring these committees operate smoothly and efficiently. The role involves working collaboratively with all members of the Governance and Portfolio Services Division, as well as senior leaders and their support teams to ensure there is strong preparation for and management of governance committee meetings.

The Governance Support Officer plays a key customer service role and requires confidence, discretion and professionalism in liaising with senior departmental stakeholders. The role also involves the maintenance of the Governance and Corporate Secretariat’s intranet site and content, to enable ease of access to useful resources by department colleagues.

The Governance Support Officer provides broad administrative support to the immediate team, including responding to questions and requests for advice, management of shared filing systems and the diligent maintenance of governance committee records. Skills required of the Governance Support Officer include the ability to work flexibly and responsively, and to effectively plan and manage their workload to meet strict deadlines.

To access the full position description, please click **here.**

**Your outcomes and accountabilties,**
- Provide support to Committee Advisers in scheduling of governance committee meetings and managing invitations to committee members and attendees, including keeping track of attendee apologies and delegates.
- Provide support to Committee Advisers in the coordination of committee meeting papers, including editing, formatting, consolidation and distribution.
- Provide logístical support for all governance committee meetings, including attendee management, presentation of slides and note-taking where required.
- Update and maintain Governance and Corporate Secretariat resources, including templates, shared calendars of events and executive leave, guidelines and fact sheets.
- Monitor and maintain the Governance and Corporate Secretariat team’s intranet site and content.
- Establish and maintain professional relationships with key department stakeholders.
- Provide support across the Governance and Portfolio Services Division as required.

**Key Selection Criteria**

We are looking for a professional with solid digital and technological skills, proficient in using tools like Outlook, Excel, PowerPoint, Word, and Skype to support efficient workflow. In this role, you'll contribute innovative ideas for continuous improvement, maintaining high standards of quality under time constraints. Strong interpersonal skills are essential—you’ll bring a polite, professional approach, showing awareness of others' moods and temperaments, and communicate constructively and diplomatically.

An understanding of organizational structures and policies will guid