Technology Support Officer, Clerk Grade 3/4

3 days ago

Newcastle, Australia NSW Government -School Administrative and Support Full time

**Position Information**:
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

**About the Role**

Technology Support Officers work within the school providing support for Information and Communication Technology (ICT) systems to ensure smooth day to day operation. Technology Support Officers provide support to teachers and students with technology related issues and ensure that ICT services are operating at agreed levels by working collaboratively with other ICT staff.

**Talent Pool**

**Special Notes**:
**About the NSW Department of Education**

**Additional School Information (Optional)**
With a student enrolment of approximately 960 students including 20% Aboriginal and Torres Strait Islander students, Mount View High School has a strong tradition of academic, creative and performing arts and sporting success. The school has a broad, balanced and relevant curriculum offering that is supported by an Academic Enrichment Program, award winning STEM programs and quality specialist facilities including a Learning and Exhibition and Performance Centre, GP clinic and a wellbeing hub. Mount View High is recognised statewide as a Lighthouse School for Agriculture. Aboriginal culture is highly valued and provides a facility for tutoring, wellbeing, cultural and mentoring programs for Aboriginal students. Senior students have the benefit of a Senior Study Tutor, Futures Centre and opportunities to explore curricula with local secondary schools and TAFE Campuses.

**How to Apply**
1. **A cover letter** (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. **A target question response** (maximum 300 words per target question)
- answering the two targeted questions below

3. **A current resume** (max 5 pages)

4. **Copies of your qualifications and/or academic transcripts**

If you are successfully progressed to interview, you will be required to provide
- Proof of Identity information
- Informed Consent Form
- Declaration for child-related work

**Targeted Question 1**
What are your demonstrated skills and experiences that would transfer to working in an educational setting that will support students and school staff in their technology requirements? (300 words maximum)

**Targeted Question 2**
Outline your capacity to communicate effectively, work collaboratively and build positive relationships with students, staff and the broader school community with varying levels of ICT skills (300 words maximum)

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