Service Integration and Management Bundle Lead and

3 days ago

Sydney, Australia ACM Healthcare Full time

**Service Integration and Management (SIAM) Bundle Lead, and SIAM Subject Matter Expert (SME)**
- **Location: Canberra, ACT (Hybrid)**:

- **Large Federal Government Department**:

- **Minimum Baseline Security Clearance required**:

- **Potential long-term contract opportunity**

We at ACM Recruitment are currently seeking a Service Integration and Management (SIAM) Bundle Lead and also a SIAM Subject Matter Expert (SME) to join a Federal Government Department for a long-term engagement. In this role, the SIAM Bundle Lead will oversee a collaborative team of technical, commercial, and service delivery specialists, including the SIAM Subject Matter Expert (SME), to successfully achieve assigned outcomes.

**Responsibilities**:

- Collaborate closely with the Sourcing Lead and Program Office Lead to define, scope, and manage the delivery of assigned outcomes.
- Work closely with the EL2 Director to ensure appropriate engagement levels with existing IT service management teams.
- Identify, document, and address the Department's future people, process, and technology requirements for SIAM.
- Collaborate with relevant stakeholders to develop approach-to-market documentation for SIAM.

**Desired Skills and Experience**:

- Substantial demonstrated experience in implementing SIAM services across large-scale ICT delivery environments, particularly within Government.
- Proven experience with service management and enterprise operational toolsets and solutions.
- Strong skills in stakeholder engagement and change management to facilitate smooth transitions and minimize disruption.

**Contact**:

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