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Cafe Team Leader

2 weeks ago

Cleveland, Australia SeaLink South East Queensland Full time

**Join an award winning ASX-listed tourism and transport company**

**Range of Employee Benefits including staff discounts and career development**

**Based in our Cleveland Cafe**

Are you an early riser with a passion for hospitality and leadership? Join SeaLink South East Queensland as a **Cafe Team Leader** at our bustling **Departure Lounge Cafe**, the largest of our five café locations. From the first coffee pour at 5am to the lunchtime rush, you’ll lead a dynamic team in delivering exceptional service and delicious food to our passengers.

**About the Role**

As the Café Team Leader, you’ll be the go-to person for smooth, high-energy shifts. You’ll lead a small team in preparing fresh menu items, maintaining high cleanliness standards, and ensuring every customer leaves with a smile. Your team also play a key role in preparing takeaway items for onboard ferry service.

This is a **hands-on leadership role** reporting to the Café Manager, with support from the Assistant Café Manager who together oversee administration across all five cafés. Your focus will be on daily operations, team performance, and customer satisfaction.

**Key Responsibilities**
- Lead and support the café team during daily operations.
- Open the café and prepare for morning trade.
- Delegate tasks and maintain operational efficiency.
- Ensure excellent customer service and food quality standards.
- Prepare and present food and beverages, including barista-made coffee.
- Handle cash and reconcile daily takings.
- Maintain cleanliness and hygiene in all café areas.
- Ensure compliance with food safety, health, and company policies.

**About You**
- Minimum 2 years’ experience in food and beverage roles, with leadership responsibilities.
- Strong communication and interpersonal skills.
- Passion for customer service and team development.
- Ability to multitask and manage time effectively.
- Self-motivated and results-driven.
- Monday - Friday, including Public Holidays with the potential for occasional weekend work depending on operational needs

**Skills, Qualifications & Experience**
- Responsible Service of Alcohol (RSA): Essential
- Food Safety Certificate: Essential
- Coffee making skills: Excellent
- First Aid/CPR Certificates: Desirable (or willing to obtain)

Join us and be part of a team that values excellence and customer satisfaction. If you're passionate about hospitality and ready to take on a leadership role, we want to hear from you

**Perks & Benefits**
- Early start and early finish - enjoy your afternoons free
- Supportive and friendly team environment.
- Great coffee and delicious food.
- Opportunities for growth within SeaLink and the broader Kelsian Group.

**About Us**

SeaLink South East Queensland is the largest marine operator in Moreton Bay operating vehicle and passenger ferry services to Straddie, the Southern Moreton Bay Islands and the Moggill Ferry.

SeaLink South East Queensland is a SeaLink Marine & Tourism company, part of the Kelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.

**How to Apply